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- Tasks: Help stranded drivers get back on the road with your mechanical skills.
- Company: Join Green Flag, a leading name in roadside assistance.
- Benefits: Earn up to £44,000 OTE, enjoy generous holidays and a 9% pension.
- Why this job: Make a real difference in people's lives while enjoying a flexible work-life balance.
- Qualifications: Must be 21+, have a driving licence, and NVQ Level 2 in vehicle maintenance preferred.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 37000 - 44000 £ per year.
Earn up to £44,000 OTE with a £37,000 base salary. Plus 9% pension, plus Benefits.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.
What you’ll be doing:
- This is a permanent role based around locations: Bristol, Bath, Weston Super Mare, Yeovil, Frome, Warminster, Trowbridge, Wincanton, Shepton Mallet, Glastonbury.
- You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime.
- We will provide you with a Green Flag vehicle and you will start your day from your home.
- You’ll put your technical knowledge to the test, assisting customers with issues such as running out of fuel, tyre repairs, or battery replacements.
- You will need to diagnose problems and understand the requirements to resolve them, giving customers the confidence to continue their journey.
What you’ll need:
- To be 21 years or over for insurance purposes.
- A current Category B driving licence is necessary.
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred.
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry.
- Experience of lone working (desirable).
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Benefits:
- 9% employer contributed pension.
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays.
- Buy as you earn share scheme.
- Employee discounts and cashback.
- Plus, many more.
We want everyone to get the most out of their time at DLG. Supporting our people to work at their best and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them.
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
Roadside Mechanic in Bath employer: Direct Line Group Careers
Contact Detail:
Direct Line Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic in Bath
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in vehicle maintenance or roadside assistance. This will not only boost your confidence but also give you real-life examples to discuss during interviews.
✨Tip Number 2
Network like a pro! Connect with other mechanics and professionals in the industry through social media or local meetups. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or family can help you articulate your experience and show off your technical knowledge. Remember, it’s all about showing how you can solve problems for customers.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you're serious about joining the Green Flag team and helps us get to know you better.
We think you need these skills to ace Roadside Mechanic in Bath
Some tips for your application 🫡
Show Your Passion for Mechanics: When writing your application, let us see your enthusiasm for the motor repair industry. Share any relevant experiences or projects that highlight your skills and passion for getting vehicles back on the road.
Tailor Your CV to the Role: Make sure your CV reflects the specific requirements of the Roadside Mechanic position. Highlight your NVQ Level 2 or similar qualifications, and any experience you have in lone working or using up-to-date vehicle repair techniques.
Be Personable and Empathetic: In your cover letter, emphasise your ability to connect with customers. We want to know how you handle stressful situations and how you ensure customers feel at ease when their vehicle breaks down.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Green Flag.
How to prepare for a job interview at Direct Line Group Careers
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss specific scenarios where you've successfully diagnosed and resolved issues, as this will show your expertise and confidence in the role.
✨Show Empathy
Since you'll be dealing with customers who are often stressed about their breakdowns, demonstrate your ability to empathise with them. Share examples of how you've handled difficult situations in the past, focusing on how you put the customer's needs first.
✨Understand the Company Culture
Familiarise yourself with Green Flag's values and mission. During the interview, highlight how your personal values align with theirs, especially regarding customer service and teamwork, as they place a strong emphasis on putting customers at the heart of everything.
✨Ask Smart Questions
Prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the tools and technology used, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.