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- Tasks: Lead clinical quality and oversight for supported living services in London.
- Company: Direct Healthcare 24 is an innovative care provider focused on high-quality supported living services.
- Benefits: Enjoy a competitive salary, hybrid working, and career progression opportunities.
- Why this job: Make a real impact in the lives of adults with learning disabilities and mental health needs.
- Qualifications: Must be a Registered Mental Health Nurse or have a CPN background with leadership experience.
- Other info: Join a culture of innovation and collaboration in a rapidly growing business.
The predicted salary is between 50000 - 58000 £ per year.
Location: London (Hybrid – 2–3 days on-site per week)
Office Base: London Blackfriars / Liverpool Street
Salary: £50,000–£58,000 per annum (dependent on experience)
Division: Supported Living – Learning Disabilities
Employment Type: Full-time, Permanent
About Us
Direct Healthcare 24 is a fast-growing, innovative care provider delivering high-quality supported living services across London. We specialise in supporting adults with Learning Disabilities, Autism, and Complex Mental Health Needs, enabling them to live independently within their communities. We’re now looking for a clinically skilled leader to join us and shape the future of our Supported Living Division.
The Role
As our Clinical Services Lead, you’ll take responsibility for the clinical quality, oversight, and development of services across our supported living portfolio. With a strong background in mental health—ideally as a Community Psychiatric Nurse (CPN)—you will support complex packages, provide leadership to field teams, and act as the bridge between frontline care and senior leadership.
Key Responsibilities
- Provide clinical leadership across supported living services in London
- Oversee complex cases and contribute to clinical risk management
- Support with service mobilisation, assessments, and transitions
- Lead on quality assurance, clinical governance, and CQC compliance
- Mentor support staff and managers to raise clinical practice standards
- Build strong relationships with NHS, social care, and local authority stakeholders
- Help shape strategy and innovation across our growing division
What We’re Looking For
- Registered Mental Health Nurse (RMN) or CPN background
- Experience delivering care in Supported Living or community settings
- Strong understanding of Learning Disabilities and Mental Health support
- Proven leadership and case management capabilities
- Comfortable working across multiple sites and autonomously
- Level 5 Diploma in Health and Social Care – advantageous
- Strong communicator with a values-driven, person-centred approach
Why Join Direct Healthcare 24?
- High-impact leadership role within a rapidly growing business
- Competitive salary in the £50,000s, with flexibility for the right person
- Hybrid working – 2–3 days in the field/office, rest remote
- Offices based in London Blackfriars and Liverpool Street
- Career progression routes into senior clinical leadership
- Culture built on innovation, collaboration, and quality care delivery
Interested? If you’re an experienced clinical professional looking for a leadership role with purpose and autonomy, we’d love to speak with you.
Clinical Services Lead- Supported Living employer: Direct Healthcare
Contact Detail:
Direct Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Lead- Supported Living
✨Tip Number 1
Familiarise yourself with the latest trends and best practices in supported living services, particularly for individuals with learning disabilities and mental health needs. This knowledge will not only help you during interviews but also demonstrate your commitment to the field.
✨Tip Number 2
Network with professionals in the sector, especially those who work in similar roles or organisations. Attend relevant conferences or workshops to make connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of your leadership experience and how you've successfully managed complex cases in the past. Highlighting your ability to mentor staff and improve clinical practice will set you apart from other candidates.
✨Tip Number 4
Research Direct Healthcare 24 thoroughly, including their values and recent developments. Tailoring your conversation to align with their mission and demonstrating how you can contribute to their growth will show your genuine interest in the role.
We think you need these skills to ace Clinical Services Lead- Supported Living
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mental health and supported living. Emphasise your leadership roles and any specific achievements that align with the responsibilities of the Clinical Services Lead position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with learning disabilities and mental health needs. Mention how your background as a Registered Mental Health Nurse or Community Psychiatric Nurse makes you a suitable candidate for this role.
Highlight Key Skills: In your application, focus on key skills such as clinical governance, quality assurance, and stakeholder relationship building. Use specific examples to demonstrate your capabilities in these areas.
Showcase Your Values: Direct Healthcare 24 values a person-centred approach. Make sure to convey your commitment to this philosophy in your application, illustrating how you have implemented it in your previous roles.
How to prepare for a job interview at Direct Healthcare
✨Showcase Your Clinical Expertise
Make sure to highlight your background as a Registered Mental Health Nurse or Community Psychiatric Nurse. Discuss specific experiences where you've successfully managed complex cases and how you ensured high-quality care.
✨Demonstrate Leadership Skills
Prepare examples of how you've led teams in the past, particularly in supported living or community settings. Be ready to discuss your approach to mentoring staff and improving clinical practice standards.
✨Understand the Company’s Values
Familiarise yourself with Direct Healthcare 24's mission and values. Be prepared to explain how your personal values align with theirs, especially regarding person-centred care and innovation in service delivery.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific clinical situations or challenges in supported living. Think through your responses to demonstrate your problem-solving skills and ability to manage risk effectively.
