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- Tasks: Manage third-party claims and provide top-notch service while learning on the job.
- Company: Join DCL Direct Commercial, a leading commercial motor insurer with an award-winning team.
- Benefits: Full-time role in a brand-new office with opportunities for growth and development.
- Other info: Be part of a collaborative team where no two days are the same!
- Why this job: Perfect for those seeking a new challenge in a dynamic and supportive environment.
- Qualifications: Experience in private car claims or commercial motor insurance is a plus.
The predicted salary is between 36000 - 60000 £ per year.
This role is based full-time in our brand-new office in Chelmsford.
DO YOU HAVE COMMERCIAL MOTOR INSURANCE EXPERIENCE? OR, ARE YOU WORKING IN PRIVATE CAR CLAIMS AND LOOKING FOR A NEW CHALLENGE?
BACKGROUND/ ABOUT DCL
DCL Direct Commercial are specialist commercial motor insurers with an award-winning Claims team. Due to continued growth, an exciting opportunity has become available for a Claims Adjuster – Third Party Injury to join our team. The successful candidate would be based at our brand-new specialist Claims Hub in Chelmsford where no two days are the same! In the DCL Claims department, you will gain exposure to a variety of liability scenarios and, with the support of our team of 90, there is plenty of room for learning on the job. So, if you have private car claims experience or a background in commercial motor insurance and are looking for your next challenge, then this role is for you!
KEY RESPONSIBILITIES
- To pro-actively manage all aspects of a third-party claim from notification through to conclusion.
- Provide excellent claims handling service with minimal leakage, in accordance with company procedures and service standards.
- Accurately value injury claims and subsequent associated losses (loss of earnings/care etc).
- Ensure that claim reserves, payments and Large Movement Reports are calculated correctly and in accordance with company procedures and service standards.
- Investigate and resolve claims in a professional timely and pro-active manner.
- Manage and exceed customer expectations and prioritise work to resolve any disputes that may arise in the settlement of a claim.
- To create accurate Claims Management System records.
- Identify own training needs and to seek appropriate training to meet own performance targets.
- To ensure quality, service standards and productivity levels are maintained to a high standard.
- To be supportive of change within the claims handling teams.
- Where appropriate, attend in house and client review meetings.
Claims Adjuster - Third Party Injury in Essex employer: Direct Commercial Limited
Contact Detail:
Direct Commercial Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Third Party Injury in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those with experience in commercial motor claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of third-party injury claims. We recommend practising common interview questions and scenarios you might face in the role. Confidence is key!
✨Tip Number 3
Showcase your skills! When you get the chance, share specific examples from your previous roles that highlight your claims handling expertise. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at DCL Direct Commercial.
We think you need these skills to ace Claims Adjuster - Third Party Injury in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in commercial motor insurance or private car claims. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how you can contribute to our award-winning Claims team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In the claims world, being able to investigate and resolve issues is key. Use examples from your past experiences to demonstrate how you've successfully managed disputes or tricky claims situations. We want to know how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Direct Commercial Limited
✨Know Your Claims Stuff
Make sure you brush up on your knowledge of commercial motor insurance and private car claims. Be ready to discuss specific scenarios you've handled in the past, as this will show your expertise and how you can bring value to their team.
✨Showcase Your Customer Service Skills
This role is all about managing customer expectations and resolving disputes. Prepare examples of how you've successfully navigated tricky situations with clients in the past. Highlight your communication skills and ability to keep things professional under pressure.
✨Understand Their Processes
Familiarise yourself with the company's claims handling procedures and service standards. This will not only help you answer questions more effectively but also demonstrate your genuine interest in how they operate and your readiness to fit into their team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available or how the team collaborates on complex claims. This shows that you're proactive and eager to learn, which is exactly what they’re looking for!