At a Glance
- Tasks: Conduct audits, evaluate controls, and provide actionable recommendations in a dynamic claims environment.
- Company: Join DCLDirect, a leading commercial motor insurer with an award-winning claims team.
- Benefits: Full-time onsite role in a brand-new office with opportunities for growth and learning.
- Other info: Collaborative team of 100, where no two days are the same!
- Why this job: Perfect for those seeking a new challenge in the exciting world of claims auditing.
- Qualifications: Experience in third-party claims and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
This role is based full-time ONSITE in our brand-new office in Chelmsford. Do you have commercial motor insurance experience? Or, are you working in private car claims and looking for a new challenge?
Background/ About DCLDirect Commercial are specialist commercial motor insurers with an award-winning Claims team. Due to continued growth, an exciting opportunity has become available for a Claims Audit Handler. The successful candidate would be based at our office in Chelmsford where no two days are the same! In the DCL Claims department, you will gain exposure to a variety of liability scenarios and, with the support of our team of 100, there is plenty of room for learning on the job. So, if you have private car claims experience or a background in commercial motor insurance and are looking for your next challenge, then this role is for you!
Duties:
- Help maintain a suite of reports to monitor and manage audit progress in line with the audit plan.
- Conduct risk based audits across the claims teams.
- Undertake internal and external audits and identify training needs.
- Ensure any audit / compliance related objectives are provided as requested.
- Evaluate the effectiveness of internal controls and provide feedback at all levels of the claims department.
- Identify operational inefficiencies and provide actionable recommendations for improvement.
- Deliver clear well-structured audit reports to team leaders and the Claims Management Team.
- Monitor implementation of agreed actions and track progress.
- Contribute to the development of the annual audit plan.
- Provide monthly reports / updates to the General Manager / Claims Director to evidence progression of the audit function and its findings.
- Undertaking ad-hoc projects and providing detailed reports delivered within agreed timescales.
Skills:
- Excellent verbal and written communication skills.
- Wide range of experience that touches on all areas of the claims department.
- Good organizational skills.
- Good Microsoft skills.
- Detailed knowledge of all claims processes.
- Capable of liaising with internal and external stakeholders in a clear, concise and professional manner.
- The ability to work without guidance using their own initiative and without direct instruction.
- Excellent time management and workflow management skills.
- Capable of managing multiple work streams and working within timescales and directed by the Court or line manager.
Required Experience:
- 12 months Third Party claims experience.
Claims Audit Handler in Basildon employer: Direct Commercial Limited
Join our dynamic finance team in Chelmsford, where we prioritise a supportive work culture that fosters professional growth and development. As a Credit Controller, you'll benefit from a collaborative environment that values strong relationships and effective communication, while also enjoying competitive remuneration and opportunities for career advancement within the insurance sector. Our commitment to employee well-being and success makes us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Audit Handler in Basildon
✨Dive Into Industry Networking Events
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We think you need these skills to ace Claims Audit Handler in Basildon
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Direct Commercial Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Direct Commercial Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Direct Commercial Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Direct Commercial Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Direct Commercial Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Direct Commercial Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.