Learning and Development Coordinator in Runcorn

Learning and Development Co-ordinator Job Specification

We have a new and exciting opportunity available for a?Learning and Development Co-ordinator to?join our award-winning, rapidly expanding organisation. This is a?full-time, permanent?position based at our head office in?Runcorn, Cheshire.?In return, you will receive a?competitive salary between £30,000 per annum. There is also a benefits package in addition to your salary.

DCB Legal Ltd?is a specialist in the provision of legal services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We are not a full legal service provider, instead, we focus on providing a contemporary no fuss, bespoke legal service in our specialist field of debt recovery and litigation.

Our client retention rate, coupled with recommendations and referrals, provides a solid foundation for organic growth. Working alongside our sister company DCBL, we have created an end-to-end possession, debt recovery and litigation service, which is second to none.

About the role

As a?Learning and Development Co-ordinator, you will be responsible for creating, updating and implementing training programs that enhance the skills and performance of our new and existing employees. You will play a vital role in fostering a culture of continuous learning and improvement within our organisation. You be at the forefront of ensuring our commitment to excellence.

Benefits you will receive:

• Salary £30,000 per annum.

• Hours of work 09:00 – 17:00

• Monday Friday schedule (36.5 hours per week)

• Early finish Fridays

• Dress Down Fridays

• 30 days holiday (including Bank Holidays)

• Employee Assistance Programme

• Newly refurbished offices

• Free Mersey Gateway bridge pass

• Free parking

• Free tea and coffee facilities

• Free monthly lunch

• Company social events

• Full training provided

• Career development and progression opportunities

• Rapidly expanding multi-functional operation

Key Responsibilities as a Learning and Development Co-ordinator:

• Supporting the Training Lead to develop and deliver comprehensive training programs tailored to the needs of our debt recovery and litigation teams.

• Creating engaging training materials, including e-learning modules and presentations.

• Evaluating the effectiveness of training programs and make necessary adjustments.

• Maintain an accurate training log and skills matrix with a full audit trail.

• Working collaboratively with the Quality Assurance team to identify skill gaps and provide guidance on improvement opportunities and training needs.

• Conducting horizon scanning, documenting all industry and regulatory changes that impact the organisation and its training materials.

• Build collaborative relationships with internal stakeholders to identify departmental training needs.

• Develop new and existing employee training materials to incorporate regulatory and industry changes and ensure compliance with requirements.

The successful Learning and Development Co-ordinator will have:

• 3+ years of experience in training and development (desirable)

• Excellent presentation, communication, and interpersonal skills.

• Strong organisational skills.

• Proficiency in MS Office applications.

• The ability to work effectively as part of a team, as well as independently.