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- Tasks: Visit debtors to arrange payments and set up repayment plans.
- Company: Join DCBL, a leading name in Debt Collection and High Court Enforcement.
- Benefits: Enjoy a salary up to £35,000, uncapped bonuses, 30 days holiday, and company events.
- Why this job: Build a long-term career in a rapidly growing company with full training provided.
- Qualifications: Previous face-to-face collections experience and excellent communication skills are essential.
- Other info: Work independently across the UK with opportunities for career development.
The predicted salary is between 28000 - 42000 £ per year.
DCBL is a highly successful client-focused business and are one of the market leaders in Debt Collection and High Court Enforcement. We are committed to maintaining the highest standards, exceeding guidelines set out by our various accreditations. This role would be ideal for an experienced Debt Recovery Field Agent with strong negotiations skills. You have a genuine opportunity to build a long- term career within the UKs fastest growing Pre-Judgment Debt Recovery & High Court Enforcement Company. In-house procedural training will be provided. The role involves travelling nationwide, however, the Head Office is based in Runcorn, Cheshire. We are looking to grow our existing team due to a high demand for our services and an expansion of our client portfolio. The package: Salary up to £35,000 per annum Target based uncapped bonus scheme Monday Friday schedule (36.5 hours per week) 30 days holiday (including Bank Holidays) Employee Assistance Programme Free parking Company social events Full training provided. Career development and progression opportunities Rapidly expanding multi-functional operation Debt Recovery Field Agent duties and responsibilities: Visiting debtors properties to arrange payments of outstanding debts. Taking payments and setting up repayment plans. Educating debtors on the potential consequences of non-payment. Making enquiries with neighbours if debtors have moved or left a property. Completing reports about your visit, along with any necessary paperwork. Liaising with the office team regarding cases assigned to you. Working alone in different geographical areas each day. Updating case files on a bespoke IT system with clear information and precise details. Prompt and efficient response to queries to debtors and clients. Identification of opportunities to add value to services provided for clients. Debt Recovery Field Agent requirements: Previous face to face collections experience is essential. Will require excellent communication and problem-solving skills. The role will report directly to the Department Manager. Must be IT literate with a good understanding of Word and Excel. A full UK Drivers Licence is essential. Knowledge of payment processing would be hugely advantageous but not essential as full training will be provided. Applicants will require a firm manner, exact and knowledgeable information transfer, and the opportunity to negotiate and settle payment options with individuals. The successful candidate will be bringing their positivity, integrity, and results-driven ethos to an extremely fast paced target driven environment. The successful candidate will be organised, accurate and comfortable working alone. A pro-active Self-starter with an excellent attention to detail are key requisites for this role. If you have the skills and experience to be one of our Debt Recovery Field Agent , please click apply today! We look forward to hearing from you! JBRP1_UKTJ
Debt Recovery Field Agent employer: Direct Collection Bailiffs Ltd
Contact Detail:
Direct Collection Bailiffs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Field Agent
✨Tip Number 1
Familiarize yourself with the debt recovery process and legal frameworks in the UK. Understanding the nuances of debt collection laws will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your negotiation skills in real-life scenarios. Role-playing with friends or colleagues can help you refine your approach and prepare for the types of conversations you'll have with debtors.
✨Tip Number 3
Network with professionals in the debt recovery field. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 4
Be prepared to discuss your previous face-to-face collections experience in detail during the interview. Highlight specific situations where you successfully resolved issues or negotiated payments, showcasing your problem-solving abilities.
We think you need these skills to ace Debt Recovery Field Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous face-to-face collections experience and showcases your strong negotiation skills. Use specific examples that demonstrate your problem-solving abilities in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the debt recovery process and your commitment to maintaining high standards. Mention your ability to work independently and your proactive approach to challenges.
Highlight Relevant Skills: In your application, emphasize your IT literacy, particularly with Word and Excel, as well as any experience you have with payment processing. This will show that you are prepared for the technical aspects of the role.
Showcase Your Personal Attributes: Demonstrate your positivity, integrity, and results-driven mindset in your application. Provide examples of how these traits have helped you succeed in previous roles, especially in fast-paced environments.
How to prepare for a job interview at Direct Collection Bailiffs Ltd
✨Showcase Your Negotiation Skills
Since strong negotiation skills are crucial for this role, prepare specific examples from your past experiences where you successfully negotiated payment plans or resolved conflicts. This will demonstrate your capability to handle challenging situations effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss scenarios where you've had to think on your feet and solve problems quickly. Highlight your approach to overcoming obstacles, especially in face-to-face interactions with clients or debtors.
✨Familiarize Yourself with the Company
Research DCBL and understand their values, services, and market position. Being knowledgeable about the company will show your genuine interest in the role and help you align your answers with their expectations.
✨Prepare for IT Literacy Questions
Since the role requires proficiency in IT, particularly Word and Excel, be prepared to discuss your experience with these tools. You might also want to mention any relevant software you've used in previous roles that could be beneficial for this position.
