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- Tasks: Visit debtors to arrange payments and set up repayment plans.
- Company: Join DCBL, a leading name in Debt Collection and High Court Enforcement.
- Benefits: Enjoy a salary up to £35,000, uncapped bonuses, 30 days holiday, and company events.
- Why this job: Build a long-term career in a rapidly growing company with full training provided.
- Qualifications: Previous face-to-face collections experience and excellent communication skills are essential.
- Other info: Work independently across the UK with opportunities for career development.
The predicted salary is between 28000 - 42000 £ per year.
DCBL is a highly successful client-focused business and are one of the market leaders in Debt Collection and High Court Enforcement. We are committed to maintaining the highest standards, exceeding guidelines set out by our various accreditations. This role would be ideal for an experienced Debt Recovery Field Agent with strong negotiations skills. You have a genuine opportunity to build a long- term career within the UKs fastest growing Pre-Judgment Debt Recovery & High Court Enforcement Company. In-house procedural training will be provided. The role involves travelling nationwide, however, the Head Office is based in Runcorn, Cheshire. We are looking to grow our existing team due to a high demand for our services and an expansion of our client portfolio. The package: Salary up to £35,000 per annum Target based uncapped bonus scheme Monday Friday schedule (36.5 hours per week) 30 days holiday (including Bank Holidays) Employee Assistance Programme Free parking Company social events Full training provided. Career development and progression opportunities Rapidly expanding multi-functional operation Debt Recovery Field Agent duties and responsibilities: Visiting debtors properties to arrange payments of outstanding debts. Taking payments and setting up repayment plans. Educating debtors on the potential consequences of non-payment. Making enquiries with neighbours if debtors have moved or left a property. Completing reports about your visit, along with any necessary paperwork. Liaising with the office team regarding cases assigned to you. Working alone in different geographical areas each day. Updating case files on a bespoke IT system with clear information and precise details. Prompt and efficient response to queries to debtors and clients. Identification of opportunities to add value to services provided for clients. Debt Recovery Field Agent requirements: Previous face to face collections experience is essential. Will require excellent communication and problem-solving skills. The role will report directly to the Department Manager. Must be IT literate with a good understanding of Word and Excel. A full UK Drivers Licence is essential. Knowledge of payment processing would be hugely advantageous but not essential as full training will be provided. Applicants will require a firm manner, exact and knowledgeable information transfer, and the opportunity to negotiate and settle payment options with individuals. The successful candidate will be bringing their positivity, integrity, and results-driven ethos to an extremely fast paced target driven environment. The successful candidate will be organised, accurate and comfortable working alone. A pro-active Self-starter with an excellent attention to detail are key requisites for this role. If you have the skills and experience to be one of our Debt Recovery Field Agent , please click apply today! We look forward to hearing from you! JBRP1_UKTJ
Debt Recovery Field Agent employer: Direct Collection Bailiffs Ltd
Contact Detail:
Direct Collection Bailiffs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Field Agent
✨Tip Number 1
Familiarize yourself with the debt recovery process and the legal framework surrounding it. Understanding the nuances of debt collection laws in the UK will give you an edge during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Highlight your face-to-face collections experience in conversations. Be prepared to share specific examples of successful negotiations or challenging situations you've handled, as this will showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Emphasize your IT literacy, especially with Word and Excel. Being comfortable with technology is crucial for updating case files and managing reports, so be ready to discuss how you've used these tools in previous roles.
✨Tip Number 4
Demonstrate your proactive nature and attention to detail during discussions. Share instances where you've taken initiative in past roles, as this aligns with the self-starter qualities we value at StudySmarter.
We think you need these skills to ace Debt Recovery Field Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous face-to-face collections experience and showcases your strong communication and problem-solving skills. Use specific examples that demonstrate your ability to negotiate and settle payment options.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the debt recovery process and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasize your IT literacy, particularly your proficiency in Word and Excel. If you have any knowledge of payment processing, be sure to mention it, even if it's not essential for the role.
Showcase Your Work Ethic: Demonstrate your proactive nature and attention to detail in your application. Provide examples of how you've successfully worked independently in previous roles, as this is crucial for the Debt Recovery Field Agent position.
How to prepare for a job interview at Direct Collection Bailiffs Ltd
✨Showcase Your Negotiation Skills
Since strong negotiation skills are crucial for this role, prepare specific examples from your past experiences where you successfully negotiated payment plans or resolved disputes. This will demonstrate your capability to handle challenging situations effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss scenarios where you've encountered obstacles in debt recovery and how you overcame them. Highlighting your problem-solving skills will show that you can think on your feet and adapt to various situations.
✨Familiarize Yourself with the Company
Research DCBL and understand their values, mission, and the services they offer. Being knowledgeable about the company will allow you to tailor your responses and show genuine interest in becoming part of their team.
✨Prepare for IT Literacy Questions
Since the role requires proficiency in IT, especially Word and Excel, be prepared to discuss your experience with these tools. You might also want to familiarize yourself with any bespoke systems used in debt recovery to show your readiness to learn.
