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- Tasks: Visit debtors to arrange payments and set up repayment plans.
- Company: Join DCBL, a leading name in Debt Collection and High Court Enforcement.
- Benefits: Earn up to £35,000 with uncapped bonuses, 30 days holiday, and full training.
- Why this job: Build a long-term career in a rapidly growing company with great culture and support.
- Qualifications: Previous face-to-face collections experience and excellent communication skills required.
- Other info: Work independently across the UK with opportunities for career development.
The predicted salary is between 28000 - 42000 £ per year.
DCBL is a highly successful client-focused business and are one of the market leaders in Debt Collection and High Court Enforcement. We are committed to maintaining the highest standards, exceeding guidelines set out by our various accreditations. This role would be ideal for an experienced Debt Recovery Field Agent with strong negotiations skills. You have a genuine opportunity to build a long- term career within the UKs fastest growing Pre-Judgment Debt Recovery & High Court Enforcement Company. In-house procedural training will be provided. The role involves travelling nationwide, however, the Head Office is based in Runcorn, Cheshire. We are looking to grow our existing team due to a high demand for our services and an expansion of our client portfolio. The package: Salary up to £35,000 per annum Target based uncapped bonus scheme Monday Friday schedule (36.5 hours per week) 30 days holiday (including Bank Holidays) Employee Assistance Programme Free parking Company social events Full training provided. Career development and progression opportunities Rapidly expanding multi-functional operation Debt Recovery Field Agent duties and responsibilities: Visiting debtors properties to arrange payments of outstanding debts. Taking payments and setting up repayment plans. Educating debtors on the potential consequences of non-payment. Making enquiries with neighbours if debtors have moved or left a property. Completing reports about your visit, along with any necessary paperwork. Liaising with the office team regarding cases assigned to you. Working alone in different geographical areas each day. Updating case files on a bespoke IT system with clear information and precise details. Prompt and efficient response to queries to debtors and clients. Identification of opportunities to add value to services provided for clients. Debt Recovery Field Agent requirements: Previous face to face collections experience is essential. Will require excellent communication and problem-solving skills. The role will report directly to the Department Manager. Must be IT literate with a good understanding of Word and Excel. A full UK Drivers Licence is essential. Knowledge of payment processing would be hugely advantageous but not essential as full training will be provided. Applicants will require a firm manner, exact and knowledgeable information transfer, and the opportunity to negotiate and settle payment options with individuals. The successful candidate will be bringing their positivity, integrity, and results-driven ethos to an extremely fast paced target driven environment. The successful candidate will be organised, accurate and comfortable working alone. A pro-active Self-starter with an excellent attention to detail are key requisites for this role. If you have the skills and experience to be one of our Debt Recovery Field Agent , please click apply today! We look forward to hearing from you! JBRP1_UKTJ
Debt Recovery Field Agent employer: Direct Collection Bailiffs Ltd
Contact Detail:
Direct Collection Bailiffs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Field Agent
✨Tip Number 1
Familiarize yourself with the debt recovery process and legal frameworks in the UK. Understanding the nuances of debt collection laws will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight your face-to-face collections experience in conversations with our team. Share specific examples of successful negotiations or challenging situations you've handled, as this will showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Since the role involves working alone in various geographical areas, emphasize your self-starter attitude and organizational skills. Discuss how you manage your time effectively and stay motivated while working independently.
✨Tip Number 4
Be prepared to discuss your IT literacy, especially with Word and Excel. Consider mentioning any relevant experiences where you utilized these tools to enhance your efficiency or reporting accuracy in previous roles.
We think you need these skills to ace Debt Recovery Field Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous face-to-face collections experience and showcases your strong negotiation skills. Use specific examples that demonstrate your problem-solving abilities in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the debt recovery process and your commitment to maintaining high standards. Mention your ability to work independently and your proactive approach to challenges.
Highlight Relevant Skills: Emphasize your IT literacy, particularly with Word and Excel, as well as any experience you have with payment processing. This will show that you are prepared for the technical aspects of the role.
Showcase Your Personal Attributes: In your application, convey your positivity, integrity, and results-driven mindset. These personal attributes are crucial for success in a fast-paced, target-driven environment like DCBL.
How to prepare for a job interview at Direct Collection Bailiffs Ltd
✨Showcase Your Negotiation Skills
Since strong negotiation skills are crucial for this role, prepare specific examples from your past experiences where you successfully negotiated payment plans or resolved conflicts. This will demonstrate your capability to handle challenging situations effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss scenarios where you've had to think on your feet and solve problems quickly. Highlight your approach to overcoming obstacles, especially in face-to-face interactions with clients or debtors.
✨Familiarize Yourself with the Company’s Values
Research DCBL's mission and values, and be prepared to explain how your personal values align with theirs. This shows that you are not only interested in the job but also in contributing positively to their company culture.
✨Prepare for Questions on IT Literacy
Since the role requires updating case files on a bespoke IT system, be prepared to discuss your experience with Word and Excel. If you have any familiarity with similar systems, mention that as well to show your adaptability.
