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- Tasks: Lead a team in delivering exceptional care and support services.
- Company: Dynamic care provider committed to inclusivity and personal growth.
- Benefits: Flexible pay, discounts, 24/7 doctor access, and enhanced retirement leave.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in care management and a passion for supporting diverse needs.
- Other info: Comprehensive training and clear pathways for career progression.
The predicted salary is between 30700 - 35400 £ per year.
Location: Lichfield
Job Reference: 012617
Salary: £30,907.50
Employment Type: Permanent & Full-time
Hours Per Week: 37.5
Job Start Date: 28/02/2026
Benefits:
- Wagestream – flexibility to draw up to 40% of pay as earned.
- Funded Blue Light Card – discounts at high street retailers and more.
- 24/7/365 doctor line for colleagues and their families.
- Access to cash plans covering colleagues and families.
- Enhanced retirement leave.
- Long service awards.
Responsibilities:
- Lead the DCA Office in Lichfield, managing a team of Field Support Supervisors and day‑to‑day service operations.
- Develop and implement person‑centred support plans, conduct care needs assessments, recruit and induct new colleagues, complete supervisions/appraisals, medication competencies and audits, attend multi‑disciplinary meetings, provide quarterly audits and reports, manage the service P&L alongside the Registered Manager, and ensure compliance with regulatory, legislative, internal and contractual requirements.
- In the absence of the Registered Manager, oversee the day‑to‑day running of the DCA.
- Participate in the on‑call rota as required.
Qualifications:
- Previous experience in a care management role.
- Willingness to hold or study for a Level 5 in Health & Social Care.
- Experience working with individuals with autism, acquired brain injury, complex mental health needs, traumatic backgrounds and challenging behaviours.
Why Choose Us?
We embrace people’s differences and encourage you to be yourself, offering skills and development opportunities to build a great career. Excellent training programme from induction onward, with promotion and progression opportunities and job security.
Field Support Managers employer: Direct Channel Holdings (PTY) LTD
Contact Detail:
Direct Channel Holdings (PTY) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Managers
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in, so think about how your experiences align with their mission and goals.
✨Tip Number 3
Practice common interview questions with a mate or in front of the mirror. Confidence is key, and knowing your stuff will help you shine when it’s your turn to impress us!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you on our radar. Plus, it’s a nice touch that we appreciate!
We think you need these skills to ace Field Support Managers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Support Manager role. Highlight your relevant experience in care management and any specific skills that match the job description. We want to see how you can lead our team and manage operations effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at StudySmarter. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Experience: When detailing your experience, focus on your achievements in previous roles. Did you implement a successful support plan or improve team performance? Share those stories! We’re looking for someone who can bring their expertise to our DCA Office.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Direct Channel Holdings (PTY) LTD
✨Know Your Stuff
Make sure you’re familiar with the responsibilities listed in the job description. Brush up on your knowledge of person-centred support plans and care needs assessments, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your experience in care management. Highlight any situations where you’ve successfully managed a team or handled challenging behaviours, as this will show you’re a great fit for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, and how they support their staff. This shows you’re genuinely interested in the role and want to ensure it’s the right fit for you.
✨Be Yourself
At StudySmarter, we believe in embracing differences. Don’t be afraid to let your personality shine through during the interview. Authenticity can set you apart from other candidates and help you connect with the interviewers.