At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a luxury retail environment.
- Company: Join Diptyque, a renowned brand known for its exquisite fragrances and luxury products.
- Benefits: Gain valuable retail experience and work in a dynamic, creative atmosphere.
- Other info: Flexible hours and opportunities for training across various locations.
- Why this job: Be part of a growing brand and enhance your skills in luxury retail.
- Qualifications: Passion for beauty and luxury, with strong sales and customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Locations: United Kingdom - Bicester
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: JR511
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Duties and Key Responsibilities:
- To deliver agreed sales KPI’s for the store - these KPI’s will focus on sales, ATV, UPT, conversion and CRM.
- Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis.
- Understand the KPI reporting required for the host store and the company as required.
- Assist with boutique reporting when needed.
- Ensure that every customer is approached and assisted to achieve sales targets.
- Maintain and develop strong relations with customers and deliver impeccable service at all times.
- Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business.
- Attend key training sessions held by the company.
- Ensure that the counter is clean, neat and tidy at all times.
- Ensure that sales/customer contacts/requirements are recorded and monitored.
- Assist Manager in duties and additional tasks as and when required.
- Follow all host store cash handling guidelines at all times.
- Ensure that at all times company dress code and grooming guidelines are adhered to.
- Maintain a good relationship with all colleagues at Diptyque.
- Abide at all times by Company and Bicester Village rules and policy.
- You will be required to work in other London Diptyque locations if needed for training.
The successful candidate will:
- A passion and previous Fragrance/Beauty/Luxury Retail Experience.
- Sales focused with a proven sales record.
- Strong people and performance/management skills.
- Expertly honed customer service skills and enjoy interacting confidently with the general public.
- Must be self-motivated, focused and be able to use own initiative.
- Communication both verbal and written to a high degree is also a must.
- Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in.
- Available Full Time and have flexible working hours. Position will include Saturdays and some Sundays.
- Be assertive, dynamic and always have a can do and positive attitude.
This is a fantastic opportunity to join an organisation that has ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure. Diptyque is committed to diversity in all its forms and considers each application carefully.
Sales Assistant-1 in Bicester employer: Diptyque Paris
Diptyque is an exceptional employer that offers a vibrant work culture in the heart of Bicester Village, where creativity and luxury intersect. Employees benefit from comprehensive training, opportunities for personal growth, and a commitment to diversity, all while being part of a globally recognised brand known for its exquisite products. Join us to not only meet sales targets but also to build lasting relationships with customers in an inspiring environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant-1 in Bicester
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Diptyque's history, products, and values. This will not only impress your interviewers but also help you connect with their vision.
✨Tip Number 2
Practice your sales pitch! Since this role is all about hitting those KPIs, be ready to showcase your sales skills. Think of examples where you've exceeded targets or provided exceptional customer service.
✨Tip Number 3
Dress to impress! As a Sales Assistant, your appearance reflects the brand. Make sure you’re impeccably groomed and dressed in line with Diptyque’s aesthetic to show you understand their standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant-1 in Bicester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fragrance and luxury retail shine through. We want to see that you’re not just looking for any job, but that you genuinely care about the products and the experience you can create for customers.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in sales and customer service. We love seeing how your previous roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Diptyque!
How to prepare for a job interview at Diptyque Paris
✨Know Your KPIs
Before the interview, make sure you understand the key performance indicators (KPIs) mentioned in the job description. Familiarise yourself with terms like sales, ATV, UPT, and conversion rates. This will show that you're not only interested in the role but also prepared to meet the company's objectives.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer. This is crucial for a Sales Assistant role, so be ready to discuss your approach to building strong customer relationships.
✨Stay Updated on Trends
Research Diptyque's products, key trends in the fragrance and beauty industry, and any recent promotions or launches. Being knowledgeable about the brand will help you stand out and demonstrate your genuine interest in the company during the interview.
✨Dress to Impress
Since appearance is important in this role, ensure you dress smartly and in line with the company's grooming guidelines. A polished look will not only reflect your professionalism but also align with the luxury image of Diptyque, making a positive impression right from the start.
