At a Glance
- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the iconic Christian Dior family and embrace luxury fashion.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Why this job: Be part of a prestigious brand and share your passion for fashion.
- Qualifications: Experience in luxury fashion and strong communication skills required.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
The predicted salary is between 28800 - 43200 Β£ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Job responsibilities:
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Profile:
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book and the ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Fluency in a second language (preferred).
Sales Associate (Full Time), New Bond Street Boutique employer: Dior
Contact Detail:
Dior Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Associate (Full Time), New Bond Street Boutique
β¨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a true Dior enthusiast.
β¨Tip Number 2
Networking is key! Attend fashion events or connect with people in the luxury retail space. Building relationships can lead to insider info about job openings and even referrals, which can give you a leg up in the application process.
β¨Tip Number 3
Practice your sales pitch! Role-play scenarios where you greet customers and handle objections. This will help you feel more confident during interviews, especially since the role requires excellent communication and relationship-building skills.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dior family. So, get your application in and letβs make it happen!
We think you need these skills to ace Sales Associate (Full Time), New Bond Street Boutique
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that youβre not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your Experience: Make sure to highlight your previous experience in luxury fashion. We love seeing how your background aligns with our values and the role. Use specific examples to demonstrate your skills in customer service and relationship building.
Know Your Stuff: Do a bit of homework on our current collections and marketing campaigns. Mentioning these in your application shows us that youβre proactive and have a strong knowledge of fashion trends, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the position. Plus, itβs super easy!
How to prepare for a job interview at Dior
β¨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Familiarise yourself with their latest campaigns and product launches. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
β¨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully built relationships with customers in the past. Think about times when you exceeded sales targets or handled customer complaints effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Dress to Impress
As a Sales Associate in a luxury fashion boutique, your appearance matters. Dress in a way that reflects the elegance of the Dior brand. Choose an outfit that is stylish yet professional, ensuring you embody the luxury aesthetic that the company represents.
β¨Ask Thoughtful Questions
At the end of the interview, be ready with insightful questions about the role, team dynamics, or the boutique's goals. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you. Plus, it demonstrates your proactive approach to understanding the business.