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- Tasks: Lead a team to deliver exceptional customer service and drive sales in a luxury boutique.
- Company: Join the iconic Christian Dior Couture, a leader in luxury fashion and heritage.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a passionate team that values creativity, excellence, and customer relationships.
- Qualifications: 3-5 years in luxury retail, strong communication skills, and a passion for fashion required.
- Other info: Fluency in a second language is preferred; must be eligible to work in the UK.
The predicted salary is between 28800 - 42000 £ per year.
Social network you want to login/join with:
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Client:
Dior
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
9f072fb3ea6d
Job Views:
5
Posted:
20.08.2025
Expiry Date:
04.10.2025
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Job Description:
Position
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a Supervisor to join our beautiful Sloane Street boutique. You main responsibilities will be to provide the highest level of service to our clients, maximising every commercial opportunity and to support the Management Team in supervising and motivating Sales Associates.
Job responsibilities
Customer Service
- Lead by example, mentor and support team development through sharing sales techniques to help colleagues achieve their targets.
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- Cross sell between departments to support link sales and client interaction with all Dior universes.
- Oversee the Visual Merchandising of your department, optimising commerciality at all opportunities.
- Deal effectively with customer complaints by liaising with the Line Manager where necessary.
Product
- Follow all stock control procedures.
- Ensure the management of stock control for your department.
- Support the management of back office operations.
- Understand and produce action plans for depreciated stock.
- Produce action plans for slow moving stock.
People
- To assist in incorporating new staff members into the team and guide new members of the team.
- Be present on the shop floor in order to support and motivate the team.
- Provide the link between the team and Manager.
- Conduct training sessions with the team on product.
- Support with developing and mentoring the team, reviewing individual. performance and proposing development plans.
- Hold Sales Consultant touchbase meetings as requested by Management.
Other
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Profile
- 3-5 years previous experience within luxury fashion retail.
- Excellent communication and relationship building skills.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Fluency in a second language (preferred).
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Full-Time Supervisor, Sloane Street Boutique employer: Dior
Contact Detail:
Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Supervisor, Sloane Street Boutique
✨Tip Number 1
Familiarise yourself with Christian Dior's latest collections and marketing campaigns. Being able to discuss specific products and trends during your interview will show your genuine passion for the brand and your commitment to providing exceptional customer service.
✨Tip Number 2
Network with current or former employees of Dior, especially those who have worked in supervisory roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare examples of how you've successfully led a team or improved sales in previous roles. Highlighting your leadership skills and ability to motivate others will be crucial, as this position requires mentoring and supporting Sales Associates.
✨Tip Number 4
Demonstrate your understanding of luxury retail by discussing how you would enhance customer loyalty through personal shopping experiences. This aligns with Dior's emphasis on building relationships with clients, which is key for this role.
We think you need these skills to ace Full-Time Supervisor, Sloane Street Boutique
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in the world of Christian Dior. Familiarise yourself with their history, values, and current collections. This will help you convey your passion for the brand in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury fashion retail. Emphasise your customer service skills, team leadership experience, and any specific achievements that align with the responsibilities of a Supervisor at Dior.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Mention specific experiences that demonstrate your ability to lead a team and provide exceptional customer service. Show how your values align with those of Dior.
Highlight Language Skills: If you are fluent in a second language, make sure to mention this prominently in your application. This is a preferred qualification for the role and can set you apart from other candidates.
How to prepare for a job interview at Dior
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for Christian Dior and the luxury fashion industry during the interview. Share personal experiences or stories that highlight your passion for the brand and its collections.
✨Demonstrate Strong Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to build relationships with clients and how you handle complaints effectively, as this is crucial for a Supervisor role.
✨Be Ready to Discuss Team Leadership
Since the role involves mentoring and supporting Sales Associates, be prepared to discuss your leadership style. Share specific instances where you've motivated a team or contributed to their development.
✨Know Your Products and Trends
Familiarise yourself with Dior's current collections, marketing campaigns, and fashion trends. Being knowledgeable will not only impress the interviewers but also demonstrate your commitment to the brand.
