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- Tasks: Deliver exceptional customer service and build lasting relationships with clients in luxury fashion.
- Company: Join the prestigious Christian Dior family and immerse yourself in luxury.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Why this job: Be part of a renowned brand and share your passion for fashion with others.
- Qualifications: Experience in luxury fashion and excellent communication skills required.
- Other info: Opportunity to grow within a dynamic team and enhance your career in retail.
The predicted salary is between 36000 - 60000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a passionate and driven Senior Sales Associate to join one of our beautiful London boutiques, to develop client relationships and to become a specialist in Dior couture.
Job responsibilities:
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Profile:
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book and the ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Fluency in a second language (preferred).
Full-Time Senior Sales Associate - New Bond Street employer: Dior
Contact Detail:
Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Senior Sales Associate - New Bond Street
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. When you walk into that interview, your passion for the brand will shine through, and trust us, they’ll love it!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events related to luxury fashion. Building relationships can give you insider info and maybe even a referral – which is always a bonus!
✨Tip Number 3
Practice your sales pitch! Think about how you’d approach a customer in-store. Role-play with a friend or in front of the mirror. Show them you can build relationships and provide top-notch service, just like you would on the shop floor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dior family. Let’s get you that dream job!
We think you need these skills to ace Full-Time Senior Sales Associate - New Bond Street
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that you’re not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your CV: Make sure your CV highlights your previous experience in luxury fashion and your relationship-building skills. We love seeing how you've developed client relationships in the past, so don’t hold back on those details!
Be Personable: In your cover letter, adopt a friendly tone and share a bit about yourself. We’re looking for someone who can connect with our clients, so showing your personality can really help us get to know you better.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dior
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for Christian Dior and the luxury fashion industry during the interview. Share personal experiences or stories that highlight your passion, as this will resonate with the interviewers and show that you align with their brand values.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you built strong relationships with clients or handled complaints effectively. This will showcase your ability to meet the high standards expected at Dior.
✨Know Your Products Inside Out
Familiarise yourself with Dior's latest collections, marketing campaigns, and product knowledge. Being able to discuss these confidently will demonstrate your commitment to the role and your readiness to engage with customers on a personal level.
✨Prepare for Team Dynamics
Understand the importance of teamwork in a retail environment. Be ready to discuss how you can contribute positively to team meetings and support your colleagues. Highlight any previous experiences where you worked collaboratively to achieve sales targets or improve store performance.
