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- Tasks: Engage with customers, provide top-notch service, and build lasting relationships.
- Company: Join the iconic House of Dior, a leader in luxury fashion.
- Benefits: Enjoy a vibrant work environment and opportunities for personal growth.
- Other info: A passion for fashion and an existing client book will set you apart.
- Why this job: Be part of a prestigious brand while developing your sales skills in a dynamic setting.
- Qualifications: Experience in luxury fashion and excellent communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
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Full-Time Sales Associate – Selfridges, London UK
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Client:
Dior
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
01bbd8841003
Job Views:
13
Posted:
12.08.2025
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Job Description:
Full-Time Sales Associate – Selfridges, London UK
Position
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a passionate and driven Sales Consultant to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
Job responsibilities
Responsibilities:
– To greet, serve and advise customers giving the highest standard of customer service at all times.
– Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
– To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
– Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
– To deal effectively with customer complaints by liaising with the line manager when necessary.
– Ensure a knowledge of sales targets and department performance on a daily and weekly basis
– Follow all stock management procedures
– Support the team to maintain the highest standards of housekeeping and display within the department.
– To be conversant with selling systems, cash and credit and exchange procedures.
– To maintain the highest standards of housekeeping and retail standards within the store
– Take all actions necessary to maximise security and prevent theft of product
– To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
– Participate in team meetings and make a positive contribution
– To carry out any additional duties as directed by the management team.
Profile
Experience Required:
– Strong knowledge of Ladies Ready-to-Wear and Leather Goods
– Previous experience within luxury fashion
– Excellent communication and relationship building skills
– An existing client book and the ability to build long-term relationships with clients
– A passion for Christian Dior and our collections
– Strong knowledge of fashion and trends
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Full-Time Sales Associate - Selfridges, London UK employer: Dior
Contact Detail:
Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Associate - Selfridges, London UK
✨Tip Number 1
Familiarise yourself with Christian Dior's latest collections and campaigns. Being knowledgeable about their products will not only impress during interviews but also help you connect with potential clients.
✨Tip Number 2
Network within the luxury fashion industry, especially with those who have experience at Dior or similar brands. Attend fashion events or workshops to meet people who can provide insights or even referrals.
✨Tip Number 3
Practice your customer service skills by engaging with customers in retail settings. Demonstrating a strong ability to build relationships and handle complaints will be crucial for this role.
✨Tip Number 4
Showcase your passion for luxury fashion in your conversations and interactions. Employers at Dior are looking for candidates who genuinely love the brand and can convey that enthusiasm to customers.
We think you need these skills to ace Full-Time Sales Associate - Selfridges, London UK
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the world of Christian Dior. Familiarise yourself with their history, values, and current collections. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury fashion and customer service. Emphasise any previous roles where you've built client relationships or demonstrated product knowledge, as these are key aspects of the Sales Associate role.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the position and the brand. Share specific examples of how your skills align with the responsibilities outlined in the job description, particularly your ability to provide exceptional customer service.
Showcase Your Communication Skills: In both your CV and cover letter, demonstrate your excellent communication and relationship-building skills. Consider including examples of how you've successfully managed customer interactions or resolved complaints in previous roles.
How to prepare for a job interview at Dior
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for Christian Dior and luxury fashion during the interview. Share personal experiences or stories that highlight your passion for the brand and its heritage.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to build relationships with clients and how you handle complaints effectively.
✨Know Your Products Inside Out
Familiarise yourself with Dior's latest collections, marketing campaigns, and product knowledge. Being able to discuss specific items and their features will show your commitment and expertise.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises where you may need to demonstrate your sales techniques. Practice how you would approach a customer, suggest add-on sales, and create a personal shopping experience.