At a Glance
- Tasks: Drive fragrance sales and provide personalised luxury service to customers.
- Company: Join the iconic Parfums Christian Dior team at Harrods, London.
- Benefits: Full-time role with a chance to work in a prestigious retail environment.
- Why this job: Be a brand ambassador and inspire clients with your passion for luxury fragrances.
- Qualifications: Experience in luxury sales; fragrance knowledge is a plus.
- Other info: Opportunity to build relationships and grow within a renowned brand.
The predicted salary is between 36000 - 60000 £ per year.
Position: Dior La Collection Privée Specialist (Maternity Cover)
Hours: Full Time, 5 days per week
Department: Retail
Location: Harrods, London
Reports to: Counter Manager
As a La Collection Privée Expert for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving LCP fragrance sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Main Responsibilities
- Sales: To be an expert on LCP fragrances, able to evoke passionate responses to fragrance notes to inspire and gain new clients.
- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- KPI - To achieve set sales targets.
- Service: To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients.
- To initiate contact with clients and welcome them both on counter and through traffic stopping.
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
- To educate clients on Parfums Christian Dior products and the brand.
- KPI - to achieve target for Mystery Shopping.
- General: To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To monitor stock levels, report any issues and ensure that there are sufficient levels.
- To adhere to all company procedures and policies, as outlined in the employee handbook.
- To carry out any additional duties as directed by the management team.
Person Specification:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.
- Previous experience working in a luxury, consultative sales role is required. Experience in fragrance sales is advantageous.
Dior LCP Fragrance Specialist (Mat Cover) - Harrods London employer: Dior
Contact Detail:
Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dior LCP Fragrance Specialist (Mat Cover) - Harrods London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's history, values, and their fragrance collections. This knowledge will not only impress during interviews but also help you connect with customers if you land the job.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of a mirror. Focus on how to evoke emotions tied to fragrances, just like you would with clients. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Network like a pro! Attend industry events or connect with current Dior employees on LinkedIn. Building relationships can give you insider tips and might even lead to a referral. We love seeing our community support each other!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dior family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Dior LCP Fragrance Specialist (Mat Cover) - Harrods London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrances shine through! Share any personal experiences or stories that highlight your connection to the world of scents. We want to see how you can evoke emotions and inspire others with your knowledge.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Dior LCP role. Highlight your previous luxury sales experience and how it relates to providing a personalised service. We appreciate attention to detail!
Be Results-Driven: In your application, don’t forget to mention any sales targets you've achieved in the past. We love seeing numbers that demonstrate your success! Show us how you’ve gone the extra mile to drive sales and build customer loyalty.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands! Plus, it shows you’re tech-savvy and ready to embrace the digital age of retail.
How to prepare for a job interview at Dior
✨Know Your Fragrances
Make sure you’re well-versed in the LCP fragrances. Familiarise yourself with the notes, stories behind each scent, and how they evoke emotions. This knowledge will help you connect with customers and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or provided exceptional service. This will show that you’re results-oriented and ready to drive sales at Dior.
✨Emphasise Personal Connections
During the interview, highlight your ability to build relationships with clients. Share examples of how you’ve created loyal customers in the past. This aligns perfectly with the role’s focus on personalised luxury service.
✨Dress to Impress
Since this is a luxury brand, your presentation matters. Dress immaculately for the interview to reflect the elegance associated with Parfums Christian Dior. This will not only boost your confidence but also make a great first impression.