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For Companies At a Glance
- Tasks: Drive fragrance sales and provide personalised luxury service to customers.
- Company: Join the iconic Parfums Christian Dior team at Selfridges London.
- Benefits: Competitive salary, employee discounts, and a chance to work with a luxury brand.
- Why this job: Be a brand ambassador and inspire clients with your passion for fragrance.
- Qualifications: Experience in luxury sales and strong customer engagement skills.
- Other info: Dynamic retail environment with opportunities for personal growth and creativity.
The predicted salary is between 28800 - 43200 £ per year.
POSITION: Fragrance Consultant - Full Time - 5 days per week (37.5hrs)
DEPARTMENT: Retail
LOCATION: London, Selfridges
REPORTS TO: Account Manager
As a Fragrance Expert for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
MAIN RESPONSIBILITIES
- SALES: To be an expert on fragrance, able to evoke passionate responses to fragrance notes to inspire and gain new clients.
- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- KPI - To achieve set sales targets.
- SERVICE: To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients.
- To initiate contact with clients and welcome them both on counter and through traffic stopping.
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
- To educate clients on Parfums Christian Dior products and the brand.
- KPI - to achieve target for Mystery Shopping.
- GENERAL: To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To monitor stock levels, report any issues and ensure that there are sufficient levels.
- To adhere to all company procedures and policies, as outlined in the employee handbook.
- To carry out any additional duties as directed by the management team.
PERSON SPECIFICATION:
In order to be successful in this role, you will be:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.
- Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Dior Fragrance Consultant - Selfridges London employer: Dior
Contact Detail:
Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dior Fragrance Consultant - Selfridges London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's fragrance history and product range. This knowledge will not only impress during interviews but also help you connect with customers when you're on the job.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your approach. Focus on how to evoke emotions tied to fragrances, just like you would with clients at Selfridges.
✨Tip Number 3
Network like a pro! Attend beauty and fragrance events or join online communities. Building relationships in the industry can lead to insider tips and even job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Dior Fragrance Consultant - Selfridges London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrances shine through! Share any personal experiences or stories that highlight your enthusiasm for the Dior brand and how it resonates with you.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the skills and experiences that align with the role. Highlight your previous luxury sales experience and how it relates to providing a personalised service.
Be Professional Yet Authentic: While we want you to be professional, don’t forget to let your personality come through! We’re looking for someone who embodies the elegance of Dior, so be yourself and show us what makes you unique.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Selfridges!
How to prepare for a job interview at Dior
✨Know Your Fragrance Notes
Dive deep into the world of fragrances before your interview. Familiarise yourself with the different notes and how they evoke emotions. Being able to discuss specific Dior fragrances and their unique characteristics will show your passion and expertise.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully met or exceeded sales targets in previous roles. Think about times when you went the extra mile for a customer, as this aligns perfectly with the luxury service expected at Dior.
✨Emphasise Personal Connections
During the interview, highlight your ability to build relationships with clients. Share stories that demonstrate how you've created loyalty among customers, as this is key to driving sales and embodying the Dior brand ethos.
✨Dress to Impress
Since you'll be representing a luxury brand, make sure your appearance reflects that. Dress immaculately and present yourself with confidence. This not only shows respect for the brand but also gives a glimpse of how you would represent Dior in-store.
