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For Companies At a Glance
- Tasks: Drive beauty sales and provide personalised luxury service to customers.
- Company: Join the iconic Parfums Christian Dior team at John Lewis, W1 London.
- Benefits: Full-time role with opportunities for growth in a luxury retail environment.
- Why this job: Be a brand ambassador and inspire clients with your passion for beauty.
- Qualifications: Experience in luxury sales and strong customer engagement skills required.
- Other info: Immaculate presentation and creativity are key to success in this role.
The predicted salary is between 30000 - 42000 £ per year.
As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand, you will demonstrate an attitude that befits Parfums Christian Dior at all times.
MAIN RESPONSIBILITIES
- SALES: To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients.
- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- KPI - To achieve set sales targets.
- SERVICE: To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients.
- To initiate contact with clients and welcome them both on counter and through traffic stopping.
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
- To educate clients on Parfums Christian Dior products and the brand.
- KPI - to achieve target for Mystery Shopping.
- GENERAL: To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To monitor stock levels, report any issues and ensure that there are sufficient levels.
- To adhere to all company procedures and policies, as outlined in the employee handbook.
- To update ipos tool with client data including all sales and client profile.
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
PERSON SPECIFICATION:
In order to be successful in this role, you will be:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service & experience.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.
- Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Dior Beauty Consultant - John Lewis, W1 London employer: Dior
Contact Detail:
Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dior Beauty Consultant - John Lewis, W1 London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's products and values. When you chat with potential employers, show off your passion and knowledge about their offerings – it’ll make you stand out as a true brand ambassador.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to nail down how you’d approach customers. Highlight your ability to provide that luxury service and how you can exceed sales targets – it’s all about showing you can drive results.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops to meet industry insiders. Building relationships can lead to job opportunities, so don’t be shy about introducing yourself and sharing your enthusiasm for Dior.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the team. So, get your application in and let’s make magic happen!
We think you need these skills to ace Dior Beauty Consultant - John Lewis, W1 London
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and luxury shine through! Share your experiences with Dior products or similar brands to show us you’re not just a fan, but a true ambassador for the brand.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous experience in luxury sales and how it aligns with the responsibilities of a Beauty Consultant at Dior. We want to see how you can bring value to our team!
Be Results-Oriented: In your application, mention specific sales targets you've achieved in the past. We love numbers! Show us how you’ve gone the extra mile to meet or exceed goals, as this is key to success in this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re serious about joining the StudySmarter family!
How to prepare for a job interview at Dior
✨Know Your Dior Products Inside Out
Before the interview, make sure you’re well-versed in the entire range of Parfums Christian Dior products. Familiarise yourself with their key ingredients, benefits, and how they cater to different customer needs. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've achieved or exceeded sales targets in previous roles. Think about times when you went the extra mile for a customer or successfully linked products to increase sales. This will demonstrate your results-oriented mindset and ability to drive sales effectively.
✨Emphasise Customer Relationships
Highlight your experience in building and maintaining customer relationships. Be ready to share stories about how you’ve created loyalty among clients, perhaps through personalised service or follow-ups. This aligns perfectly with the role’s focus on providing a luxury standard of service.
✨Dress to Impress
As a potential ambassador for Dior, your appearance matters. Dress immaculately and embody the elegance associated with the brand. This not only reflects your understanding of the luxury market but also sets the tone for how you’ll represent Dior to customers.
