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For Companies At a Glance
- Tasks: Lead a team to drive sales and provide luxury service at Parfums Christian Dior.
- Company: Join the prestigious Parfums Christian Dior brand in Exeter.
- Benefits: Competitive salary, training opportunities, and a chance to work with luxury products.
- Why this job: Be a brand ambassador and make a real impact in the beauty industry.
- Qualifications: Strong selling skills and a passion for beauty and luxury.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Position: Account Manager
Department: Retail
Location: Boots High Street, Exeter
Reports To: Area Manager
Direct Reports: Beauty Consultants
Purpose Of The Role
As an Account Manager for Parfums Christian Dior, you are a brand ambassador and an expert in make-up, skincare and fragrance. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Main Responsibilities
- Sales: To set targets for all Team Members in line with Company expectations.
- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- To lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve or exceed sales targets.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- KPI: To achieve sales targets.
- Service: To educate and train Team Members on the use and history of Parfums Christian Dior products.
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product.
- To initiate contact with customers and welcome them both on counter and through traffic stopping.
- To update ipos tool with client data including all sales and client profile.
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
- KPI: To achieve target for Mystery Shopping.
- Management: To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance.
- To manage stock levels, working in partnership with the Area Manager to ensure that there is sufficient levels.
- To proactively grow your business through events, appointments and return bookings.
- To ensure all operational and administrative tasks are complete and to the best of your ability.
- General: To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To adhere to all Company procedures and policies, as outlined in the employee handbook.
- To build relationships with store management and adhere to all store policies and procedures.
- To carry out any additional duties as directed by the management team.
Person Specification
In order to be successful in this role, you will be:
- An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales.
- Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients’ needs.
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.
Account Manager - Exeter employer: Dior
Contact Detail:
Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Exeter
✨Tip Number 1
Get to know the brand inside out! As an Account Manager for Parfums Christian Dior, you need to be a walking encyclopedia of their products. Dive into their history, understand the benefits of each product, and be ready to share that knowledge with your team and customers.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your approach. Make sure you can confidently engage with customers and demonstrate products like a pro. The more comfortable you are, the easier it will be to hit those sales targets.
✨Tip Number 3
Network like a champ! Attend beauty events, connect with other professionals in the industry, and build relationships. This not only helps you grow your clientele but also keeps you in the loop about trends and opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. So, get that application in and show us what you've got!
We think you need these skills to ace Account Manager - Exeter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the beauty industry and Parfums Christian Dior shine through. We want to see how much you love the brand and how you can embody its values in your role as an Account Manager.
Tailor Your Experience: Make sure to highlight your relevant experience in sales and team management. We’re looking for someone who can lead and inspire a team, so share specific examples of how you've achieved targets or coached others to success.
Be Personable: Your written application should reflect your engaging personality. Use a friendly tone and don’t be afraid to show your unique style. Remember, we’re looking for someone who can connect with clients and create a luxurious experience.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace the digital age!
How to prepare for a job interview at Dior
✨Know Your Products Inside Out
As an Account Manager for Parfums Christian Dior, it's crucial to have a deep understanding of their products. Research the brand's history, key ingredients, and bestsellers. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've achieved targets in the past. Use specific examples that highlight your ability to lead a team and drive sales. Think about times when you exceeded expectations and be ready to share those stories.
✨Demonstrate Your Coaching Ability
Since the role involves leading and coaching Beauty Consultants, think of examples where you've successfully trained or mentored others. Be prepared to explain your approach to developing team members and how you ensure they meet their sales targets.
✨Embody the Brand's Elegance
First impressions matter, especially in the beauty industry. Dress impeccably and present yourself in a way that reflects the luxury of Parfums Christian Dior. Your grooming and style should resonate with the brand's image, showing that you truly embody what they represent.
