Front of House Administrator (Job-Share) in Rotherham

The Diocese of Sheffield is called to grow a diverse network of Christ-like, lively and sustainable Christian communities in every place which are effective in making disciples and in seeking to transform our society and God's world.
Do you have reception/administration experience? A keen eye for detail ? We are looking for an enthusiastic and organised individual t o support the delivery of the diocesan strategy by working as part of the Administrative Team in Church House and ensuring provision of excellent reception and administrative support. The Front of House Administrator will provide support across a number of teams within the SDBF as well as being an active employee engagement champion on behalf of Church House.
This role is not just reception cover; it is an active contributor to employee and visitor experience. The successful candidate will be a confident communicator with strong organisational and relationship-building skills. They will be able to work collaboratively with a wide range of people, manage competing priorities and contribute creative ideas to support the aims and values of the Diocese.
SDBF Salary Band 6 .1 - Pro rata £ 1 5,171.42 ( £ 29,500 FTE)
Part-Time , 18 hours per week ( 3 Days – 35 hr FTE )
This role is part of a job-share arrangement, with the other share being worked Mon – Tue. An addendum of duties will be provided separately.
Working Pattern – Wedne s day – Friday, 9am – 4 pm
Generous Pension Scheme
Generous Annual Leave Entitlement
Please download the application pack on our website sheffield.anglican.org and send your completed application form to recruitmentATsheffield.anglican.org
Closing D ate:? Friday 4 th December at Noon
Shortlisting Date s : Monday 7 th December 2026
Interview Date : Thursday 10 th December 2026
JOB TITLE: Front of House Administrator
EMPLOYER: Sheffield Diocesan Board of Finance
RESPONSIBLE TO: Executive Assistant
RESPONSIBLE FOR: N/A
CONTRACT STATUS: Permanent
The Diocese of Sheffield is called to grow a diverse network of Christ-like, lively and sustainable Christian communities in every place which are effective in making disciples and in seeking to transform our society and God's world.
MAIN PURPOSE OF THE ROLE
To support the delivery of the diocesan strategy by working as part of the Administrative Team in Church House and ensuring provision of excellent reception and administrative support. The Front of House Administrator will provide support across a number of teams within the SDBF as well as being an active employee engagement champion on behalf of Church House.
MAIN DUTIES & RESPONSIBILITIES
1. STRATEGIC
To share experiences with colleagues by playing an active part in the Church House Administrative Team to improve the efficiency and effectiveness of administrative processes. The Front of House Administrator will be the central point of staff engagement initiatives, promoting a healthy work environment in line with our values and culture strategies.
2. OPERATIONAL
· Reception duties including:
- Ensuring the reception space is kept tidy and is a welcoming space for visitors.
- Receiving and dealing with external and internal telephone calls.
- Receiving and responding to or redirecting emails.
- Dealing with incoming and outgoing mail, using the franking machine as necessary.
- Maintain building security in regards to visitors entering and providing excellent customer service, receiving visitors and providing appropriate
hospitality, including setting up and tidying meeting rooms. Tech help with the screens / opening & closing the Chapel / visitor sign in
- Maintaining electronic diaries using Microsoft Outlook for booking of meeting rooms.
- Photocopying and scanning as requested and distributing by most appropriate means.
- Placing orders for meeting lunches and distributing received goods.
- Placing orders for office equipment and distributing received goods.
- Maintaining supplies of stationery and record of costs to responsible Department.
- Producing mail merged documents using Microsoft Word and Excel.
- Maintaining appropriate filing systems.
- Keep noticeboards up to date with documentation
· Assisting the Resources Administrator with duties relating to the Resources Centre, including:
- Greeting visitors.
- Being familiar with the Resources booking in order to book out resources for centre members and respond to queries.
- Keeping the Resources area tidy, including helping with displays and filing items on the appropriate shelves.
- Providing cover for the Resources Administrator during leave.
· Providing administrative support as requested by departments, via Line Manager) including sickness and holiday absence cover. Tasks may include (but are not limited to):
- Scanning, photocopying and maintaining filing.
- Managing the Archiving room and organising files to a high standard.
- Answering or redirecting queries
- Organising events
- Updating the Diocesan Contact Management System database
- Assisting with data input
- Distributing meeting papers and correspondence
- Minute-taking
- Proof-reading and editing documents and reports
3. CROSS DEPARTMENT FUNCTIONS
· Support for HR Team; assist with interview right to work checks and staff on-boarding including office tours.
· Support with H&S Duties; Be the nominated Fire Marshal for the ground floor and responsible for registers/role call in the event of the fire alarm sounding, maintaining First Aid kits and ensuring contents are checked regularly.
4. EMPLOYEE ENGAGEMENT
· Manage the Staff Social Calendar, pro-actively setting new and current events including communications to wider staff.
· Liaise with Deputy Diocesan Secretary and HR Manager to draft and submit Staff Newsletter monthly.
· Attend all Church House Forums, including Employee Engagement Forum, Menopause Champions Group, Administration Meetings and Net Zero Group as a minute taker and active contributor on behalf of the administration team.
· Responsible for the maintenance of the staff room, including re-stocking of leaflets and promoting a comfortable space.
· Be a pro-active staff engagement champion, approachable and supportive to staff within Church House to promote a healthy workforce.
5. OTHER
· To work flexibly and supportively with the other administrative colleagues in Church House.
· To provide cover for Reception during periods of sickness or annual leave (if part-time/job share role).
· Assistance with Website edits under the supervision of the Learning Development Manager.
· Working in partnership with the Resources Administrator to manage the resources and facilities within Church House.
· Point of contact during periods of annual leave and providing support as needed e.g. SYNOD meetings.
· Any other reasonable duties as required by the Executive Assistant or Heads of Department
This role description provides a guide to the duties and responsibilities of the post and is not an exhaustive list. The post holder may be asked to undertake any other relevant duties appropriate to the post. The role description will be amended over time, in full consultation with the post holder, to meet the needs of the Diocese.
PERSON SPECIFICATION: FRONT OF HOUSE ADMINISTRATOR
CRITERIA ESSENTIAL
Qualifications/ Training Educated to GCSE standard including Maths and English (Grades A-C) or equivalent
DESIRABLE
Administrative qualification IT qualification
Experience
CRITERIA ESSENTIAL
Experience of working in an administrative environment or reception; Experience of working with others in an integrated organisation; Minute-taking
Knowledge, Skills and Abilities
CRITERIA ESSENTIAL
Excellent technological knowledge, and highly competent in the use of standard IT products, including Microsoft Word, Excel, Outlook and PowerPoint Ability to work confidently on own initiative; Excellent organisational and administrative skills, including attention to detail; Good communication skills and an ability to maintain absolute confidentiality; Able to maintain accurate records; Excellent telephone manner Excellent time management skills with the ability to prioritise effectively and to multi task; Excellent inter-personal skills.
Personal
CRITERIA ESSENTIAL
Sympathetic to the mission of the Church of England and willing to learn its complexities; Enthusiastic and highly motivated; Able to work both independently and collaboratively as part of a team; Able to work well under pressure
DESIRABLE
An understanding of the ethos and mission of the Church of England and of its structures; Willingness to work flexibly, including some/occasional evening or weekend work; Willingness to learn new skills
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