At a Glance
- Tasks: Lead a luxury jewellery store, drive sales, and manage a passionate team.
- Company: Join Dinny Hall, an award-winning British jewellery brand with a vibrant culture.
- Benefits: Competitive salary, staff uniform allowance, discounts on jewellery, and commission.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be part of a beloved brand and make a real impact in the luxury retail space.
- Qualifications: Experience in retail management, strong leadership, and a passion for jewellery.
The predicted salary is between 36000 - 60000 € per year.
Dinny Hall – Awarded Commercial Jewellery Designer of the year in 2025 – is a leading British jewellery brand with stores across London and a fast-growing global web business. Dinny believes that jewellery must be worn, loved and celebrated every day. The brand was established in 1985 and has gone from strength to strength to become known as one of the most high profile and much loved jewellery brands in the UK with 5 stores across London’s most vibrant neighbourhoods as well as a concession in Liberty London.
We are seeking a dedicated and dynamic Jewellery Store Manager to manage and lead a luxury jewellery store within Leeds Victoria Arcade. The ideal candidate will possess strong leadership skills, a passion for luxury jewellery, and the ability to drive sales and exceed targets.
If you thrive on leading the achievement of financial goals through strong communication, collaboration, relationships and excellent service, we would love to hear from you. As a store manager you will be responsible for the store’s commercial delivery reporting directly to Dinny Hall Retail Operation Manager.
KEY RESPONSIBILITIES- Development of a strong client base both locally and globally and an informative and caring sales strategy; with an omnichannel approach to selling
- Lead, manage and educate team members in new client acquisition and retention
- Respond and resolve customer concerns in a professional and rapid manner
- Work closely with marketing and commercial functions to ensure in store events and promotions run smoothly and help drive sales targets
- Collaborate with the Victoria Arcade management team to ensure the store standards align with the wider store’s objectives
- Ensure the store is visually appealing and adheres to both Victoria Arcade and the concession brand’s guidelines
- Act as the main point of contact between the store and Victoria Arcade management team
- Regularly report on sales, stock, and staffing issues to both Victoria Arcade management team and the brand’s head office
- Instil passion and pride for the brand and product
- Provide weekly trade results and sales figures to Dinny Hall head office, analyse and react to sales trends regarding assortment, stock levels, opportunities to increase sales to Senior Management
- Nurture and develop the team and give annual appraisals to achieve key objectives
- Ensure visual merchandising directives are implemented efficiently in line with brand guidelines
- Communicate to Senior Management customer feedback and quality issues in order to improve customer service and sales
- Perform and supervise operational responsibilities to ensure the timely procedures and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory and any stock loss accountability
- A proven track record in retail management in a luxury environment
- Ideally have experience within Jewellery retail
- Strong leadership qualities and decision-making ability
- Commercially aware with a good understanding of the market and competitors
- Excellent communication, customer service, and interpersonal skills
- Willing to multitask resourcefully, self-motivated and can work independently
- Strong IT skills, experience with point-of-sale (POS) systems and inventory management software
Store Manager in Leeds employer: Dinny Hall
Dinny Hall is an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in luxury jewellery retail. With competitive salaries, generous staff discounts, and a commitment to employee development, team members are encouraged to thrive in their roles while enjoying the dynamic atmosphere of Leeds Victoria Arcade. Join us to be part of a prestigious brand that values passion, collaboration, and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the jewellery industry. Attend events, join online forums, or even pop into local stores to chat. You never know who might have a lead on your dream Store Manager role!
✨Tip Number 2
Show off your passion for luxury jewellery! When you get the chance to meet potential employers, let your enthusiasm shine through. Share your favourite pieces, trends, or even your thoughts on the brand's latest collection. It’ll make you memorable!
✨Tip Number 3
Prepare for interviews by researching the company inside out. Know their values, recent news, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the Dinny Hall team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Dinny Hall. Let’s get you that Store Manager position!
We think you need these skills to ace Store Manager in Leeds
Some tips for your application 🫡
Show Your Passion for Jewellery:When writing your application, let your love for luxury jewellery shine through! Share any personal experiences or stories that highlight why you’re passionate about the industry. We want to see that you truly care about the products and the brand.
Highlight Your Leadership Skills:As a Store Manager, strong leadership is key. Make sure to include examples of how you've successfully led teams in the past. We’re looking for someone who can inspire and motivate others, so don’t hold back on showcasing your management style!
Tailor Your Application:Take the time to customise your application for this specific role. Mention how your skills and experiences align with the responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values!
How to prepare for a job interview at Dinny Hall
✨Know Your Brand Inside Out
Before the interview, make sure you research Dinny Hall thoroughly. Understand their history, values, and what sets them apart in the luxury jewellery market. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Store Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or driven sales. Be ready to discuss how you can instil passion and pride in your team for the brand.
✨Demonstrate Your Customer Service Expertise
Customer service is crucial in retail, especially in luxury environments. Think of specific instances where you've gone above and beyond for a customer. Highlight your ability to handle complaints professionally and how you’ve built lasting relationships with clients.
✨Prepare for Sales Strategy Questions
Expect questions about your approach to driving sales and achieving targets. Be prepared to discuss your strategies for client acquisition and retention, as well as how you would collaborate with marketing to enhance in-store promotions. Show that you have a clear vision for boosting sales.
