At a Glance
- Tasks: Lead a team to maximise growth and deliver excellent customer service.
- Company: Reputable self-storage company with a friendly team atmosphere.
- Benefits: Stable career, training investment, exclusive perks, and bi-annual bonuses.
- Why this job: Join a fast-growing business and make a real impact in your community.
- Qualifications: Experience in customer service or sales, leadership skills preferred.
- Other info: Full-time role with opportunities for personal development and career progression.
The predicted salary is between 28800 - 43200 £ per year.
We have a fantastic opportunity as a Store Manager for a reputable self-storage company. You will be responsible for maximising growth and profitability with the store team, marketing and selling storage space whilst ensuring a safe working environment.
Benefits
- An excellent career in a stable, fast-growing business
- Investment in your training and progression
- Exclusive membership perks
- Permanent role
- Pension, sick pay, holiday etc
- Bi-Annual bonus scheme
- Long Service recognition
- Parking available on site
Store Manager Duties
- Manage a small team and carry out personal development meetings
- Motivate, coach and support the team to enable them to achieve their best
- Assist with the recruitment, training and continual development of new and existing employees and ensure fair staff rotas
- Respond effectively to the diverse needs of each customer
- Manage and accurately record all enquiries to provide excellent customer service
- Identify opportunities for increasing storage occupancy and revenue
- Ensure a Marketing Plan is in place to achieve the store financial targets
- Design and carry out marketing and sales activity plans
- Monitor and improve conversion rates and mystery shop scores
- Ensure compliance with company operational and financial procedures
- Ensure all Health & Safety procedures are adhered to and up to date
- Identify any store repair & maintenance issues, report and follow up
- Ensure the store presents itself to a high standard of cleanliness
Hours
- Full-time, 40 hours a week max.
- 5 days a week in store
- 2 weekends availability required on a rota
- Earliest start is usually 8am, latest finish is 6pm
This is a rare opportunity to join a friendly team as a Store Manager to develop and enjoy your career! If you have worked in customer service or sales such as within self-storage, retail or hospitality as well as experience as a duty manager, cover manager, team leader, operations manager or supervisor we would love to hear from you!
Store Manager in Birmingham employer: Dingo Recruitment
Contact Detail:
Dingo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the self-storage or retail industry. You never know who might have a lead on a Store Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience in customer service and team management aligns with their goals. Show them you're not just looking for any job, but this job!
✨Tip Number 3
Practice your pitch! When you get the chance to meet potential employers, whether at a job fair or networking event, have a quick summary of your skills and experiences ready. Make it engaging and memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in customer service, sales, and team management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Store Manager position. Share specific examples of how you've motivated teams or increased sales in previous roles.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving conversion rates or leading successful marketing campaigns, we love to see how you’ve made a difference in your past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dingo Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the self-storage industry and the specific company you're applying to. Research their services, values, and any recent news. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be ready to discuss your experience in managing and motivating others. Prepare examples of how you've successfully coached team members or handled difficult situations. This will demonstrate your ability to lead effectively.
✨Customer Service is Key
Since the role involves responding to diverse customer needs, think of specific instances where you've provided excellent customer service. Be prepared to share how you resolved issues or improved customer satisfaction, as this will highlight your suitability for the position.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company, such as inquiries about team dynamics or growth opportunities. This not only helps you gauge if it's the right fit but also leaves a positive impression.