At a Glance
- Tasks: Lead a team, drive sales, and ensure top-notch customer service in a vibrant store environment.
- Company: Join a reputable self-storage company known for stability and growth in North West London.
- Benefits: Enjoy perks like free parking, bi-annual bonuses, and exclusive membership benefits.
- Why this job: Be part of a friendly team, develop your career, and make a real impact in a growing business.
- Qualifications: Experience in customer service or sales, with leadership skills in retail or hospitality preferred.
- Other info: Full-time role with occasional weekends; flexible hours from 7.30am to 6pm.
The predicted salary is between 30000 - 42000 £ per year.
We have a rare opportunity as a Store Manager for a reputable self storage company within their North West London stores. You will be responsible for maximising growth and profitability with the store teams, marketing and selling storage space whilst ensuring a safe working environment.
This is an exciting opportunity to work as a Store Manager for a reputable company with:
- An excellent career in a stable, fast growing business
- Investment in your training and progression
- Exclusive membership perks
- Permanent role
- Long Service recognition
- Bi-Annual bonus scheme
- Travel away from base store covered
- Free parking available on site
Store Manager Duties such as:
- Manage small teams and carry out personal development meetings
- Motivate, coach and support others to enable them to achieve their best
- Assist with recruitment, training, continual development and ensure fair staff rotas
- Respond effectively to the diverse needs of each customer
- Manage and record all enquiries to provide excellent customer service
- Identify opportunities for increasing storage occupancy and revenue
- Ensure a Marketing Plan is in place to achieve the store financial targets
- Design and carry out marketing and sales activity plans
- Monitor and improve conversion rates and mystery shop scores
- Ensure compliance with company operational and financial procedures
- Ensure all Health & Safety procedures are adhered to and up to date
- Identify any store repair & maintenance issues, report and follow up
- Ensure the store presents itself to a high standard of cleanliness
Hours:
- Full-time, 40 hours a week max.
- 5 days a week
- Occasional weekend availability required
- Earliest start is usually 7.30am, latest finish is 6pm
This is a fantastic opportunity to join a friendly team as a Store Manager to develop and enjoy your career! If you have worked in customer service or sales such as within self storage, retail or hospitality as well as experience as a duty manager, cover manager, team leader, operations manager or supervisor we would love to hear from you!
Store Manager in North West London employer: Dingo Recruitment Ltd
Contact Detail:
Dingo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in North West London
✨Tip Number 1
Familiarise yourself with the self-storage industry and the specific company you're applying to. Understanding their services, target market, and competitors will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss your approach to motivating and developing staff, as this is crucial for a Store Manager position.
✨Tip Number 3
Showcase your customer service experience by preparing anecdotes that illustrate your ability to handle diverse customer needs effectively. This will be key in demonstrating your fit for the role.
✨Tip Number 4
Research common marketing strategies used in the self-storage sector. Being able to discuss innovative ideas for increasing occupancy and revenue will set you apart from other candidates.
We think you need these skills to ace Store Manager in North West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and team management. Use specific examples from previous roles that demonstrate your ability to lead teams and achieve financial targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the self-storage industry and how your skills align with the responsibilities outlined in the job description.
Highlight Leadership Skills: Emphasise your leadership and coaching abilities in both your CV and cover letter. Provide examples of how you've motivated teams and managed staff development in past positions.
Showcase Customer Service Experience: Since customer service is key for this role, include specific instances where you have successfully addressed customer needs or improved service delivery. This will demonstrate your capability to manage diverse customer interactions effectively.
How to prepare for a job interview at Dingo Recruitment Ltd
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, motivating staff, and conducting personal development meetings. Share specific examples of how you've successfully coached others to achieve their best.
✨Demonstrate Customer Service Excellence
This role requires a strong focus on customer service. Be ready to talk about how you've responded to diverse customer needs in the past. Highlight any strategies you've implemented to improve customer satisfaction and retention.
✨Discuss Marketing and Sales Strategies
Since the position involves marketing and selling storage space, come equipped with ideas on how to increase occupancy and revenue. Discuss any previous experience you have with creating marketing plans or sales activity that led to measurable success.
✨Emphasise Health & Safety Awareness
Health and safety compliance is crucial in this role. Be prepared to discuss your understanding of health and safety procedures and how you've ensured compliance in previous positions. Mention any relevant training or certifications you may have.