At a Glance
- Tasks: Assist customers in finding the right parts and maintain inventory accuracy.
- Company: Join a dynamic team focused on customer satisfaction and efficient service.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Ideal for detail-oriented individuals who thrive in a team setting.
- Why this job: Be part of a crucial role that directly impacts customer experience and satisfaction.
- Qualifications: Basic Microsoft skills, warehouse experience preferred, and a forklift license is a plus.
The predicted salary is between 24000 - 36000 £ per year.
- Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry
- Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions
- Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately
Responsibilities
- Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry
- Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions
- Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately
Requirements
- Basic level in Microsoft Word and Excel
- Experienced in warehouse operations (preferred)
- Possession of a forklift license is highly desirable
- Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage
- Demonstrates professional phone etiquette and effectively manages email inquiries
- Detail-oriented, diligent, positive, a strong team player, and highly reliable
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Parts Advisor in West Bromwich employer: DINGLI
DINGLI is an exceptional employer located in West Bromwich, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee development and adherence to ISO standards, we provide ample growth opportunities and a supportive culture that values precision and efficiency. Join us to be part of a team that prioritises excellence and empowers you to make a meaningful impact in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in West Bromwich
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to DINGLI. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at DINGLI. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Parts Advisor in West Bromwich
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at DINGLI.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at DINGLI.
How to prepare for a job interview at DINGLI
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
