- Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry
- Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions
- Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately
Responsibilities
- Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry
- Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions
- Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately
Requirements
- Basic level in Microsoft Word and Excel
- Experienced in warehouse operations (preferred)
- Possession of a forklift license is highly desirable
- Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage
- Demonstrates professional phone etiquette and effectively manages email inquiries
- Detail-oriented, diligent, positive, a strong team player, and highly reliable
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Parts Advisor employer: DINGLI
DINGLI is an exceptional employer located in West Bromwich, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee development and adherence to ISO standards, we provide ample growth opportunities and a supportive culture that values precision and efficiency. Join us to be part of a team that prioritises excellence and empowers you to make a meaningful impact in your role.
