At a Glance
- Tasks: Deliver exceptional service and create unforgettable dining experiences for guests.
- Company: Join the award-winning Din Tai Fung, a renowned Taiwanese brand.
- Benefits: Competitive pay, 30% off dining, and personalised development plans.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Experience in hospitality and a passion for outstanding guest service.
- Other info: Flexible shifts, supportive environment, and exciting employee perks await you.
The predicted salary is between 13 - 16 £ per hour.
Location: Canary Wharf, Central London (Covent Garden, Selfridges, Centre Point and Canary Wharf)
Contract: Permanent
Salary: Start at £16 (including troncs), rising to £17–£20 once qualified
About Din Tai Fung UK
Din Tai Fung is an award-winning Taiwanese brand with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.
Job Description
As a Waiter/Waitress, Server at Din Tai Fung UK, you will be responsible for delivering exceptional service and creating an unforgettable dining experience for our guests. Your main responsibilities will include:
- Ensuring guests feel welcome and providing guidance through the menu
- Taking orders accurately and efficiently, delivering food and drinks promptly, and checking in with guests to ensure satisfaction
- Handling guest payments and processing transactions accurately
- Assisting with clearing and resetting tables, ensuring the restaurant remains clean, organised, and inviting
Who You Are
We’re looking for a Waiter/Waitress, Server who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have:
- Experience in a Waiter/Waitress, Server or front-of-house role in a fast-paced restaurant or hospitality environment
- A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences
- The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting
- A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills
- Flexible availability to work full time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30PM
Why Choose Din Tai Fung UK?
At Din Tai Fung, we offer much more than just a job—we provide an opportunity to build a career in hospitality with a renowned brand. As a Waiter/Waitress, Server, you’ll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group.
What We Offer
- Competitive Pay: Hourly rates start at £16 (including troncs), rising to £17–£20 once qualified
- Working Week: 5 days per week on a rota basis throughout Monday to Sunday; night shifts may run as late as 11:30 PM
- Contracted Hours: Full time for 40–48 hours per week
- Location: Hiring for Central London (Covent Garden, Centre Point, Selfridges and Canary Wharf)
Employee Benefits
- 30% off dining at Din Tai Fung UK restaurants
- Dining gift voucher on your work anniversary
- Nutritious meals provided during your shifts
- Personalised development plans and clear career progression within a fast-growing restaurant group
- Paid Holidays: Start with 28 days per year, rising to 30 days with continued service
- Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family
- Monthly treats, team activities, and employee referral bonus and other exciting employee perks and rewards for your hard work
How We’ll Support You
At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Waiter/Waitress, Server in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personality to the team.
Apply now for a Waiter/Waitress, Server job in Central London at Din Tai Fung and join one of the most exciting Asian food brands in the world.
WAITER/WAITRESS/SERVER employer: Din Tai Fung UK
Contact Detail:
Din Tai Fung UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WAITER/WAITRESS/SERVER
✨Tip Number 1
Get to know the restaurant! Before your interview, pop into Din Tai Fung and soak up the vibe. Familiarise yourself with the menu and the atmosphere so you can chat about it during your interview. It shows you're genuinely interested!
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Role-play with a friend or family member to get comfortable taking orders and handling payments. The more relaxed you are, the better you'll perform!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look sharp. A neat appearance goes a long way in the hospitality industry. It tells the hiring team that you take pride in your work and care about the guest experience.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming part of the Din Tai Fung family!
We think you need these skills to ace WAITER/WAITRESS/SERVER
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in fast-paced environments. We love seeing how your past roles have prepared you for this position, so connect the dots for us in your application!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Din Tai Fung UK
✨Know the Menu Inside Out
Familiarise yourself with Din Tai Fung's menu, especially the signature dishes like the Xiao Long Bao Soup Dumplings. Being able to confidently discuss the menu and make recommendations will show your passion for the brand and enhance your chances of impressing the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure guest satisfaction, as this role is all about creating unforgettable dining experiences.
✨Demonstrate Your Ability to Handle Pressure
Since the restaurant environment can be fast-paced, think of scenarios where you successfully managed stress or multitasked effectively. Share these stories during your interview to illustrate that you can stay calm and composed under pressure.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you want to work at Din Tai Fung specifically and how you see yourself growing within the company. This will show that you're not just looking for any job, but are genuinely interested in building a career with them.