At a Glance
- Tasks: Welcome guests and ensure they have an unforgettable dining experience.
- Company: Join the award-winning Din Tai Fung, known for its iconic soup dumplings.
- Benefits: Enjoy competitive pay, discounts, and career growth opportunities.
- Other info: Flexible shifts with supportive training and a fun team culture.
- Why this job: Be part of a dynamic team in a fast-paced, exciting environment.
- Qualifications: Experience in hospitality and a passion for exceptional customer service.
The predicted salary is between 18 - 20 £ per hour.
About Our Restaurant and Bar
Din Tai Fung is an award-winning Taiwanese brand with 180 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings—a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.
We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our locations in Central London—Covent Garden, Selfridges, Centre Point and Canary Wharf—offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK.
Job Description
As a Host/Receptionist at Din Tai Fung UK, you will be the first point of contact for our guests, ensuring that their dining experience starts with a warm welcome and exceptional service. Your main responsibilities will include:
- Welcome and seat guests, setting a friendly tone and guiding them through our menu
- Coordinate bookings and walk-ins through our CRM system, arranging seating and supporting special requests alongside our team
- Assist with guest payments and respond to inquiries while upholding our health, safety, and cleanliness standards
- Help buss the tables and maintain an organised venue, ensuring it’s set up for smooth service with light lifting and rearranging as needed
Who You Are
We’re looking for a Host/Receptionist who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have:
- Experience in a Host/Receptionist or front-of-house role in a fast-paced restaurant or hospitality environment
- A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences
- The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting
- A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills
- Flexible availability to work full time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30PM
Why Choose Din Tai Fung UK?
At Din Tai Fung, we offer much more than just a job—we provide an opportunity to build a career in hospitality with a renowned brand. As a Host/Receptionist, you’ll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group.
What We Offer
- Competitive Pay: Hourly rates start at £18 (including troncs), rising to £19~£20 once qualified
- Working Week: 5 days per week on a rota basis throughout Monday to Sunday; night shifts may run as late as 11:30 PM
- Contracted Hours: Full time for 40~48 hours per week
- Location: Hiring for Central London (Covent Garden, Centre Point, Selfridges and Canary Wharf)
Employee Benefits
- 30% off dining at Din Tai Fung UK restaurants
- Dining gift voucher on your work anniversary
- Nutritious meals provided during your shifts
- Personalised development plans and clear career progression within a fast-growing restaurant group
- Paid Holidays: Start with 28 days per year, rising to 30 days with continued service
- Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family
- Monthly treats, team activities, and employee referral bonus and other exciting employee perks and rewards for your hard work
How We’ll Support You
At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Host/Receptionist in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personality to the team.
Apply now for a Host/Receptionist job in Central London at Din Tai Fung and join one of the most exciting Asian food brands in the world.
Host in Nottingham employer: Din Tai Fung UK
Din Tai Fung is an exceptional employer that offers a vibrant work culture in the heart of Central London, where you can thrive as a Host/Receptionist. With competitive pay, comprehensive benefits, and clear career progression opportunities, we are dedicated to fostering your growth within our renowned hospitality brand. Join a diverse team that values your contributions and provides a supportive environment, ensuring every day at work is rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Nottingham
✨Tip Number 1
Get to know the restaurant! Familiarise yourself with Din Tai Fung's menu and values. When you walk in, you’ll impress them with your knowledge and passion for their iconic dishes, especially those famous Xiao Long Bao Soup Dumplings.
✨Tip Number 2
Practice your people skills! As a Host, you'll be the first face guests see. Work on your warm greetings and friendly banter. A genuine smile and a welcoming attitude can make all the difference in creating that unforgettable dining experience.
✨Tip Number 3
Be ready for a fast-paced environment! Brush up on your multitasking skills and stay calm under pressure. Din Tai Fung is all about smooth operations, so showing you can handle busy times will definitely catch their eye.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your relevant experience and enthusiasm for hospitality. We want to see how you can contribute to our team and help us grow!
We think you need these skills to ace Host in Nottingham
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your friendly nature.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention any previous roles in fast-paced environments and how they’ve prepared you for being a Host/Receptionist at Din Tai Fung.
Show Enthusiasm:Express your excitement about joining our team! We love candidates who are genuinely interested in building a career in hospitality and are eager to learn and grow with us.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board for an amazing journey with Din Tai Fung!
How to prepare for a job interview at Din Tai Fung UK
✨Know the Brand
Before your interview, take some time to research Din Tai Fung. Familiarise yourself with their menu, especially the iconic Xiao Long Bao Soup Dumplings. Showing that you understand and appreciate the brand will impress your interviewers and demonstrate your genuine interest in the role.
✨Practice Your Greeting
As a Host/Receptionist, your first impression is crucial. Practice a warm and friendly greeting that you can use during the interview. This will not only help you feel more confident but also showcase your ability to create a welcoming atmosphere for guests.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing a busy dining room or dealing with a difficult guest. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to share those stories.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for working in the hospitality industry. Share why you love providing exceptional customer service and how you see yourself growing within the company. This passion can set you apart from other candidates.
