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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and ensure smooth restaurant operations.
- Company: Join Din Tai Fung, an award-winning Taiwanese brand with a global presence.
- Benefits: Enjoy 30% off dining, nutritious meals, and personalised development plans.
- Why this job: Be part of a growing brand and make a real impact in the restaurant industry.
- Qualifications: Experience in a fast-paced restaurant and a passion for Oriental cuisine.
- Other info: Flexible hours with opportunities for career progression and employee support.
The predicted salary is between 47000 - 50000 £ per year.
Location: Central London
Salary: £47,000 - £50,000 OTE annually upon completion of training (inclusive of tronc)
Contract: Full-time, 48 hours per week
Din Tai Fung is an award-winning Taiwanese brand specialising in Chinese cuisine, with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings – a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.
We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our various restaurants in Central London locations, offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK.
Key Responsibilities:
- Lead & inspire the FOH team to deliver world-class service
- Oversee daily operations, ensuring smooth service, team performance & sales targets
- Train and develop staff, upholding our hospitality and brand standards
- Manage cash handling, EOD reports & hygiene compliance
- Handle guest feedback professionally, ensuring every guest leaves happy
- Work closely with all departments to drive efficiency and excellence
Skills & Experience:
- Experience as a Floor Manager, or Supervisor in a fast-paced, structured restaurant
- Strong understanding of Oriental cuisine and passion for working in an authentic Asian restaurant
- A hands-on positive leader who can motivate, coach & develop a team
- Flexibility to work evenings, weekends & bank holidays
- Strong communication, problem-solving & organisational skills
What we offer:
- 30% off dining at Din Tai Fung UK restaurants.
- Dining gift voucher on your work anniversary.
- Nutritious meals provided during your shifts.
- Personalised development plans and clear career progression within a fast-growing restaurant group.
- Paid Holidays: Start with 28 days per year, rising to 32 days with continued service.
- Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family.
- Employee referral bonus.
Floor Manager - Restaurant in London employer: Din Tai Fung UK
Contact Detail:
Din Tai Fung UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Restaurant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend events, join online groups, or even pop into local restaurants to chat with staff. You never know who might have a lead on a Floor Manager position!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share your experiences and how you've led teams to success. Remember, they want someone who can inspire and motivate others!
✨Tip Number 3
Research the brand! Before any interview, dive deep into Din Tai Fung's values and menu. Knowing their iconic dishes and what makes them special will show you're genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Din Tai Fung family. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Manager - Restaurant in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through. We want to see how excited you are about creating unforgettable dining experiences and leading a team to success!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Floor Manager role. Highlight your experience in fast-paced environments and your understanding of Oriental cuisine. We appreciate when candidates take the time to connect their skills with our brand.
Be Specific About Your Experience: Don’t just list your previous roles; share specific examples of how you’ve led teams, handled guest feedback, or improved service. We love to hear about real-life situations where you made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Din Tai Fung family!
How to prepare for a job interview at Din Tai Fung UK
✨Know Your Cuisine
Make sure you brush up on your knowledge of Oriental cuisine, especially the dishes Din Tai Fung is famous for, like the Xiao Long Bao Soup Dumplings. Being able to discuss these dishes passionately will show your genuine interest in the brand and its offerings.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully motivated staff or improved team performance. This will demonstrate your hands-on leadership style and ability to foster a positive work environment.
✨Prepare for Scenario Questions
Expect questions about handling guest feedback and managing daily operations. Think of specific scenarios where you resolved issues or improved service. This will help you illustrate your problem-solving skills and commitment to guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training programmes, or growth opportunities. This shows your enthusiasm for the role and that you're serious about contributing to the team’s success.
