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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and ensure smooth restaurant operations.
- Company: Join the award-winning Din Tai Fung, known for its iconic Taiwanese cuisine.
- Benefits: Enjoy 30% off dining, nutritious meals, and personalised development plans.
- Why this job: Be part of a global brand and grow your career in a vibrant environment.
- Qualifications: Experience in a fast-paced restaurant and a passion for Oriental cuisine.
- Other info: Flexible hours with opportunities for career progression and employee support.
The predicted salary is between 40000 - 50000 £ per year.
Location: Central London
Salary: £47,000 - £50,000 OTE annually upon completion of training (inclusive of tronc)
Contract: Full-time, 48 hours per week
Din Tai Fung is an award-winning Taiwanese brand specialising in Chinese cuisine, with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings – a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.
We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our various restaurants in Central London locations, offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK.
Key Responsibilities:
- Lead & inspire the FOH team to deliver world-class service
- Oversee daily operations, ensuring smooth service, team performance & sales targets
- Train and develop staff, upholding our hospitality and brand standards
- Manage cash handling, EOD reports & hygiene compliance
- Handle guest feedback professionally, ensuring every guest leaves happy
- Work closely with all departments to drive efficiency and excellence
Skills & Experience:
- Experience as a Floor Manager, or Supervisor in a fast-paced, structured restaurant
- Strong understanding of Oriental cuisine and passion for working in an authentic Asian restaurant
- A hands-on positive leader who can motivate, coach & develop a team
- Flexibility to work evenings, weekends & bank holidays
- Strong communication, problem-solving & organisational skills
What we offer:
- 30% off dining at Din Tai Fung UK restaurants.
- Dining gift voucher on your work anniversary.
- Nutritious meals provided during your shifts.
- Personalised development plans and clear career progression within a fast-growing restaurant group.
- Paid Holidays: Start with 28 days per year, rising to 32 days with continued service.
- Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family.
- Employee referral bonus.
Floor Manager - Food and Beverage in London employer: Din Tai Fung UK
Contact Detail:
Din Tai Fung UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Food and Beverage in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on your dream Floor Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and beverage shine through. Share your experiences and how you can inspire a team to deliver world-class service at Din Tai Fung.
✨Tip Number 3
Research is key! Familiarise yourself with Din Tai Fung’s menu and values. Knowing about their iconic Xiao Long Bao Soup Dumplings will not only impress but also show your genuine interest in the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of something special at Din Tai Fung.
We think you need these skills to ace Floor Manager - Food and Beverage in London
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and hospitality shine through. Mention any relevant experience you have in the food and beverage industry, especially if it involves Oriental cuisine. We want to see that you're excited about joining our team!
Tailor Your CV: Make sure your CV is tailored to the Floor Manager role. Highlight your leadership skills and any experience managing a team in a fast-paced environment. We appreciate candidates who can demonstrate their ability to inspire and motivate others.
Be Professional Yet Approachable: While we want to see your personality, it's important to maintain a professional tone in your written application. Use clear language and structure your application well. Remember, we’re looking for someone who can handle guest feedback with grace and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us that you’re keen to be part of the Din Tai Fung family!
How to prepare for a job interview at Din Tai Fung UK
✨Know Your Cuisine
Make sure you brush up on your knowledge of Oriental cuisine, especially the dishes Din Tai Fung is famous for, like the Xiao Long Bao Soup Dumplings. Being able to discuss these dishes and their preparation will show your passion and understanding of the brand.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully motivated staff or improved team performance. This will demonstrate your hands-on leadership style and ability to develop others.
✨Prepare for Scenario Questions
Expect questions about handling guest feedback and managing daily operations. Think of specific situations where you resolved issues or improved service. This will help you illustrate your problem-solving skills and commitment to guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training programmes, or growth opportunities. This shows your genuine interest in the role and helps you assess if Din Tai Fung is the right fit for you.
