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For Companies At a Glance
- Tasks: Welcome guests and ensure they have an unforgettable dining experience.
- Company: Join the award-winning Din Tai Fung, known for its iconic soup dumplings.
- Benefits: Enjoy competitive pay, 30% off dining, and personalised development plans.
- Other info: Flexible shifts, supportive environment, and exciting employee perks await you.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Experience in hospitality and a passion for exceptional customer service.
The predicted salary is between 18 - 20 £ per hour.
About Our Restaurant and Bar
Din Tai Fung is an award-winning Taiwanese brand with 180 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings —a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted.
We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our locations in Central London—Covent Garden, Selfridges, Centre Point and Canary Wharf—offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK.
Job Description
As a Host/Receptionist at Din Tai Fung UK, you will be the first point of contact for our guests, ensuring that their dining experience starts with a warm welcome and exceptional service. Your main responsibilities will include:
- Welcome and seat guests, setting a friendly tone and guiding them through our menu.
- Coordinate bookings and walk-ins through our CRM system, arranging seating and supporting special requests alongside our team.
- Assist with guest payments and respond to inquiries while upholding our health, safety, and cleanliness standards.
- Help buss the tables and maintain an organised venue, ensuring it’s set up for smooth service with light lifting and rearranging as needed.
Who You Are
We’re looking for a Host/Receptionist who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have:
- Experience in a Host/Receptionist or front-of-house role in a fast-paced restaurant or hospitality environment.
- A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences.
- The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting.
- A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills.
- Flexible availability to work full time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30 PM.
Why Choose Din Tai Fung UK?
At Din Tai Fung, we offer much more than just a job—we provide an opportunity to build a career in hospitality with a renowned brand. As a Host/Receptionist, you’ll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group.
What We Offer
- Competitive Pay: Hourly rates start at £18 (including troncs), rising to £19~£20 once qualified.
- Working Week: 5 days per week on a rota basis throughout Monday to Sunday; night shifts may run as late as 11:30 PM.
- Contracted Hours: Full time for 40~48 hours per week.
- Location: Hiring for Central London (Covent Garden, Centre Point, Selfridges and Canary Wharf).
Employee Benefits
- 30% off dining at Din Tai Fung UK restaurants.
- Dining gift voucher on your work anniversary.
- Nutritious meals provided during your shifts.
- Personalised development plans and clear career progression within a fast-growing restaurant group.
- Paid Holidays: Start with 28 days per year, rising to 30 days with continued service.
- Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family.
- Monthly treats, team activities, and employee referral bonus and other exciting employee perks and rewards for your hard work.
How We’ll Support You
At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Host/Receptionist in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personality to the team.
Apply now for a Host/Receptionist job in Central London at Din Tai Fung and join one of the most exciting Asian food brands in the world.
Host employer: Din Tai Fung UK
Contact Detail:
Din Tai Fung UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the restaurant! Familiarise yourself with Din Tai Fung's menu and signature dishes like the Xiao Long Bao Soup Dumplings. This way, when you chat with guests, you can share your enthusiasm and make their experience even more memorable.
✨Tip Number 2
Practice your communication skills! As a Host, you'll be the first face guests see, so work on being warm and welcoming. A friendly smile and a genuine greeting can set the tone for an amazing dining experience.
✨Tip Number 3
Stay organised and calm under pressure. In a bustling environment like Din Tai Fung, things can get hectic. Develop strategies to manage bookings and special requests efficiently, ensuring every guest feels valued and attended to.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to join our team and be part of something special at Din Tai Fung.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through! We want to see how you can bring warmth and enthusiasm to our team, so don’t be afraid to express yourself.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or front-of-house roles. We’re looking for someone who thrives in a fast-paced environment, so share specific examples of how you've delivered exceptional customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Din Tai Fung family!
How to prepare for a job interview at Din Tai Fung UK
✨Know the Brand
Before your interview, take some time to research Din Tai Fung. Familiarise yourself with their menu, especially the iconic Xiao Long Bao Soup Dumplings. Showing that you understand and appreciate the brand will impress your interviewers and demonstrate your enthusiasm for the role.
✨Practice Your Greeting
As a Host, your first impression is crucial. Practice a warm and friendly greeting that you can use when welcoming guests. This will not only help you feel more confident but also show the interviewers that you have the right attitude for creating exceptional dining experiences.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing a busy restaurant or dealing with a difficult guest. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to share those stories during the interview.
✨Show Your Passion for Hospitality
Let your passion for the hospitality industry shine through. Talk about why you love working in this field and how you see yourself growing within it. Din Tai Fung values individuals who are eager to learn and develop, so make sure to express your commitment to building a career in hospitality.