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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and ensure smooth restaurant operations.
- Company: Join Din Tai Fung, an award-winning Taiwanese brand with a global presence.
- Benefits: Enjoy 30% off dining, nutritious meals, and personalised development plans.
- Why this job: Be part of a growing brand and make a real impact in the hospitality industry.
- Qualifications: Experience as a Floor Manager or Supervisor in a fast-paced restaurant environment.
- Other info: Flexible hours with opportunities for career progression and employee support.
The predicted salary is between 47000 - 50000 £ per year.
Location: Central London
Salary: £47,000 - £50,000 OTE annually upon completion of training (inclusive of tronc)
Contract: Full-time, 48 hours per week
Din Tai Fung is an award-winning Taiwanese brand specialising in Chinese cuisine, with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings – a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted. We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our various restaurants in Central London locations, offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK.
Key Responsibilities:- Lead & inspire the FOH team to deliver world-class service
- Oversee daily operations, ensuring smooth service, team performance & sales targets
- Train and develop staff, upholding our hospitality and brand standards
- Manage cash handling, EOD reports & hygiene compliance
- Handle guest feedback professionally, ensuring every guest leaves happy
- Work closely with all departments to drive efficiency and excellence
- Experience as a Floor Manager, or Supervisor in a fast-paced, structured restaurant
- Strong understanding of Oriental cuisine and passion for working in an authentic Asian restaurant
- A hands-on positive leader who can motivate, coach & develop a team
- Flexibility to work evenings, weekends & bank holidays
- Strong communication, problem-solving & organisational skills
- 30% off dining at Din Tai Fung UK restaurants
- Dining gift voucher on your work anniversary
- Nutritious meals provided during your shifts
- Personalised development plans and clear career progression within a fast-growing restaurant group
- Paid Holidays: Start with 28 days per year, rising to 32 days with continued service
- Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family
- Employee referral bonus
Floor Manager in City of London employer: Din Tai Fung UK
Contact Detail:
Din Tai Fung UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on your dream Floor Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share your experiences and how you’ve inspired teams in the past. Remember, they want someone who can lead and motivate, so be that positive force!
✨Tip Number 3
Research the brand! Before any interview, dive deep into Din Tai Fung’s values and their menu. Knowing the ins and outs of their iconic dishes will not only impress them but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Din Tai Fung family. Don’t miss out on this opportunity to grow with us!
We think you need these skills to ace Floor Manager in City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your love for the hospitality industry shine through. Share experiences that highlight your commitment to delivering exceptional service and creating memorable dining experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Floor Manager role at Din Tai Fung. Highlight relevant experience in fast-paced environments and your understanding of Oriental cuisine to catch our eye!
Be Authentic and Personal: We want to get to know the real you! Use a friendly tone in your application and share personal anecdotes that reflect your leadership style and how you inspire your team. Authenticity goes a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Din Tai Fung.
How to prepare for a job interview at Din Tai Fung UK
✨Know Your Cuisine
Make sure you brush up on your knowledge of Oriental cuisine, especially the dishes Din Tai Fung is famous for, like the Xiao Long Bao Soup Dumplings. Being able to discuss these dishes passionately will show your genuine interest in the brand and its offerings.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully motivated staff or handled challenging situations. This will demonstrate your hands-on leadership style and problem-solving abilities.
✨Understand the Brand Values
Familiarise yourself with Din Tai Fung's commitment to crafting unforgettable dining experiences. Be ready to discuss how you can uphold these values in your role, ensuring every guest feels valued and delighted during their visit.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle guest feedback and manage daily operations. Think of specific scenarios where you’ve dealt with customer complaints or improved team performance, as this will highlight your organisational skills and adaptability.
