At a Glance
- Tasks: Support customer sales enquiries and maximise sales opportunities across Dimplex brands.
- Company: Join Glen Dimplex Group, a leader in innovative heating and renewable energy solutions.
- Benefits: Enjoy competitive salary, pension, health cash plan, and employee discounts.
- Other info: Dynamic team environment with plenty of training and career growth opportunities.
- Why this job: Be the go-to person for customers and help shape the future of energy solutions.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
The predicted salary is between 27000 - 33000 £ per year.
We are excited you have visited our Careers page.
We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
Reference
Benefits
- Pension
- Health Cash Plan
- Cycle to Work Scheme
- Employee Discount
- Values Award
- Holidays
Glen Dimplex Group is a world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation.
Dimplex is part of the Glen Dimplex Group.
We design, develop and deliver innovative heating and ventilation solutions in all sectors in which we operate.
Main Purpose of Role
Point of contact for customer sales enquiries requiring assistance with product information and selection; capturing these enquiries as leads and co-ordinating effectively within the business to generate and support sales opportunities.
- Key Accountabilities
- Identify and process all incoming sales leads, providing effective handling to maximise sales opportunities across all Dimplex brands.
- Register all new projects and maintain any necessary updates onto CRM (Dynamics 365) to support the sales teams with the management of their projects, quotations and sales pipelines.
- Support all incoming customer sales enquiries requiring product selection for Dimplex heating and Xpelair ventilation systems, optimising sales opportunities when presented.
- Carry out CRM database maintenance and cleansing tasks to ensure records are accurate.
- Follow up responses to Marketing campaigns and events to develop leads and qualify into project opportunities.
- Carry out product sizing processes to ensure suitable product types are proposed.
- Understand the basic requirements of building regulations to support the promotion of product related features and benefits (full training provided).
- Assist external sales teams to maintain customer relationships, updating information where necessary.
- Provide customer support via all media routes to ensure excellent levels of customer service are maintained.
- Uphold the highest standards of quality, protect and consider the environment whilst adhering to our ISO9001 and ISO14001 processes and procedures.
- Carry out any other reasonable function necessary as requested by the line manager or their superiors and provide reasonable cover for others within the team.
Skills, Knowledge and Experience
- Excellent communication skills to support customers and colleagues clearly and effectively
- Strong written and verbal skills
- A commitment to continuous improvement (many training opportunities available)
- Excellent attention to detail
- Decision making through best practice
- Can do, customer focused attitude
- Flexible approach
- Experience of using CRM System ideally Dynamics 365
- Knowledge of HVAC products, industry & building regulations
- Experience of using SAP or similar ERP systems
- Experience of operating within an ISO accredited structure
- #J-18808-Ljbffr
Specification Sales Support Advisor in Southampton employer: Dimplex
Glen Dimplex is an exceptional employer located in Portadown and Newry, offering a dynamic work culture that prioritises employee well-being and professional growth. With competitive benefits such as a pension scheme, health cash plan, and opportunities for continuous improvement, we foster an environment where collaboration and integrity thrive. Join us to be part of a team that values customer care and simplicity while driving innovation in manufacturing.
StudySmarter Expert Advice🤫
We think this is how you could land Specification Sales Support Advisor in Southampton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Specification Sales Support Advisor at Dimplex, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dimplex. Tailor your message to explain why you’re drawn to them and how you can contribute as a Specification Sales Support Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Specification Sales Support Advisor in Southampton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dimplex:When writing your cover letter, make sure to tailor your message specifically for Dimplex. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dimplex
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dimplex that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dimplex that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dimplex’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
