At a Glance
- Tasks: Lead a team supporting adults with learning disabilities and help them engage in community activities.
- Company: Values-led organisation focused on compassion and personal development.
- Benefits: 30 days annual leave, pension scheme, paid training, and discounts on shopping.
- Other info: Flexible shifts with no night work and opportunities for professional development.
- Why this job: Make a real difference in people's lives while enjoying job satisfaction and career growth.
- Qualifications: Compassionate leader with strong communication skills and a full UK driving licence.
The predicted salary is between 30000 - 42000 £ per year.
About Dimensions
Step into a role where every moment has meaning. As a Lead Support Worker with Dimensions, you’ll guide and motivate others while helping people live the lives they choose. If you’re someone who leads with compassion, takes pride in empowering others, and believes in creating everyday opportunities for growth, you’ll feel right at home with us.
Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026— our eighth consecutive year of recognition.
About the role
- Lead Support Worker
- Haverhill, Suffolk, CB9
- £13.96 Per hour
- Full time - 37.5 hours per week
- Full UK manual or automatic driving licence is essential.
As a Lead Support Worker, you’ll play an important role in ensuring the people we support receive high‑quality, person‑centred care. Working closely with your locality manager and assistant locality manager, you’ll be supported while also becoming a trusted guide for your colleagues. This role blends hands‑on support with leadership, offering you the chance to make a meaningful difference every day.
You’ll support adults with learning disabilities and autism across eight self‑contained flats, helping each person live a life that’s meaningful to them. Ages range from 30 to 80, with varied interests such as shopping, zoo trips, and social evenings. Support is mainly 1:1, with occasional 2:1, so flexibility is key. Your work will be varied and rewarding. You’ll help people build independence, develop new skills and make choices that reflect the life they want to live. Using approaches such as Activate and Active Support, you’ll set meaningful goals and recognise the potential in everyday moments. You’ll support with daily routines— from personal care and medication to meal preparation, shopping and maintaining a comfortable home— ensuring each person feels respected and involved in their own support.
Alongside this, you’ll play a key part in coaching and mentoring support workers. You’ll share good practice, offer mindful feedback and help create a positive, inclusive team culture. You’ll contribute to reviews, support continuous improvement and work in line with Dimensions’ values, policies and regulatory standards. Building strong relationships with families, circles of support and colleagues will be central to your role.
If you’re someone who leads with compassion, enjoys empowering others and finds purpose in helping people live fulfilling lives, you’ll feel valued and inspired in this role.
About you
- Lead with empathy, confidence and a genuine desire to help people live the lives they choose.
- Are motivated by making a meaningful difference and empowering others to grow.
- Enjoy balancing hands‑on support with mentoring and guiding other team members.
- Communicate clearly, offer constructive feedback, and naturally lead by example.
- Build strong, trusting relationships with families, colleagues and the people we support.
- Value working in a way that is inclusive, supportive and person‑centred.
- Are open to learning, willing to try new approaches and committed to good, consistent practice.
- Appreciate being part of a team where everyone’s ideas and contributions matter.
- Reliability, adaptability and flexibility, including working weekends and bank holidays when needed.
Rewards that make a difference
- A competitive pay rate with uplift for overtime you choose to work
- Flexible shift patterns to suit your needs
- 30 days paid Annual Leave (including public holidays – pro rata)Opportunities for career progression
- We offer a salary advance scheme where you can access up to 50% of the money you’ve earned before payday.
- High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
- Life Assurance and Company Pension
- Industry leading training
- Enhanced DBS paid for by us
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy – Dimensions has been awarded this symbol by Jobcentre Plus to recognize our commitment towards the employment, retention, training and career development of disabled employees.
Lead Support Worker in Haverhill employer: Dimensions
Dimensions is an exceptional employer that prioritises the well-being and development of its staff while fostering a supportive and inclusive work culture. As a Lead Support Worker in Haverhill, you will enjoy competitive pay, generous annual leave, and comprehensive training opportunities, all within a values-driven organisation that celebrates your contributions and empowers you to make a meaningful impact in the lives of those you support.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Support Worker in Haverhill
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, especially since they value Ambition, Courage, Integrity, Partnership, and Respect.
✨Tip Number 2
Practice your communication skills! Since strong writing and listening skills are essential for this role, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to different situations, like supporting individuals with varying needs or managing rotas. Highlight any past experiences where you've successfully navigated similar challenges.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the team. This shows your genuine interest and helps you determine if it’s the right fit for you.
We think you need these skills to ace Lead Support Worker in Haverhill
Some tips for your application 🫡
Show Your Compassion:When writing your application, let your genuine compassion shine through. We want to see how you connect with people, especially those with learning disabilities and autism. Share any relevant experiences that highlight your empathetic approach!
Be Clear and Precise:Strong writing skills are essential for this role, so make sure your application is clear and precise. Use straightforward language and structure your thoughts logically. This will show us that you can communicate effectively, just like you would in the job!
Highlight Your Flexibility:Since the role requires flexibility across different flats and varying shift patterns, mention any past experiences where you've adapted to changing situations. We love candidates who can roll with the punches and keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Dimensions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Lead Support Worker role. Familiarise yourself with the specific needs of adults with learning disabilities and autism, as well as the daily tasks involved in supporting them. This will help you demonstrate your knowledge and passion for the position.
✨Showcase Your Empathy
As a Lead Support Worker, empathy is key. Prepare examples from your past experiences where you've shown compassion and understanding towards others. This could be through previous roles or even personal experiences. Highlighting these moments will show that you can connect with the individuals you'll be supporting.
✨Be Ready to Discuss Team Leadership
Since this role involves leading a team, think about your leadership style and how you can support your colleagues. Be prepared to discuss how you would manage rotas, provide guidance, and model best practices. Sharing specific strategies or experiences will demonstrate your capability to lead effectively.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios during your interview. Think about how you would handle situations like supporting someone with personal care or managing an incident. Practising your responses to these scenarios will help you feel more confident and articulate during the interview.
