At a Glance
- Tasks: Ensure high-quality, safe support for individuals through assessment and collaboration.
- Company: Dimensions, a top-rated social care organisation with a supportive culture.
- Benefits: Flexible part-time hours, up to 35 days annual leave, and employee discounts.
- Other info: Join a diverse team committed to equality and continuous improvement.
- Why this job: Make a real difference in people's lives while working in a values-led environment.
- Qualifications: Understanding of CQC/CIW regulations and strong analytical skills.
£37,500.00 Per Annum pro-rata salary of £19,000. Home Based with travel across the North East. Permanent - Part Time. Hours per week: 19.0. Closing Date: May 06, 2026.
Dimensions is proud to be one of only a handful of social care organisations accredited by Great Places to Work, a distinction we’ve achieved six years running between 2020 and 2026. Our people tell us they feel valued, supported and proud of the difference they make—and we’re looking for someone who shares that commitment.
About the role
This is a critical and influential assurance role at the heart of our organisation. You’ll work alongside people with lived experience, quality improvement coaches and operational colleagues to ensure the people we support receive consistently high-quality, safe and person-centred support. This is a home-based role with travel across the North East. To support effective delivery and meaningful connection with the people we support, applicants must be based within this region.
What you’ll be doing
- Assess the quality, safety and effectiveness of the support we provide in line with CQC/CIW regulations, Dimensions standards and recognised best practice.
- Analyse and use data from internal systems to identify risks, themes and opportunities for improvement.
- Report findings and present these at meetings and contribute to organisational forums and working groups.
- Work collaboratively with quality improvement coaches, locality managers and wider stakeholders to drive continuous improvement.
- Undertake management investigations and produce clear, evidence-based reports.
- Ensure the reliability and integrity of evidence relating to quality, compliance and safeguarding.
About you
- Strong understanding of CQC/CIW regulatory and inspection processes.
- Ability to work flexibly to meet organisational needs.
- Willingness to travel regularly and stay overnight when required.
- Confidence working independently while building effective partnerships.
- Committed to equality, diversity and inclusion aligned with Dimensions’ values.
What we offer
- A part-time role with some flexibility around working days.
- The opportunity to make a real, tangible difference to people’s lives.
- A values-led and inclusive culture recognised by Great Places to Work.
- Supportive colleagues who are passionate about quality and learning.
- Up to 35 days’ annual leave entitlement (including bank holidays).
- Staff discount shopping scheme ‘Rewarding Dimensions’.
- Salary advance scheme where you can access up to 50% of the money you’ve earned before payday.
- Employee Assistance Programme.
- Pension scheme.
- Long Service Awards.
- Qualification scheme.
- Employee recognition scheme ‘Inspiring People’.
- Discounted health and dental cover.
- Life Assurance.
- Bike to Work Scheme.
- Season Ticket Loan.
Apply now. An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions. We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce. As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on (phone number removed). We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Quality Assurance Reviewer in Benwell employer: Dimensions
Contact Detail:
Dimensions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Reviewer in Benwell
✨Tip Number 1
Get to know the company before your interview! Research Dimensions and their values, especially their commitment to quality and inclusion. This will help you connect your experiences with what they stand for.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience with quality assurance.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and reiterate your enthusiasm for the role. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Quality Assurance Reviewer in Benwell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Quality Assurance Reviewer role. We want to see how you can contribute to our mission of providing high-quality, person-centred support.
Showcase Your Understanding: Demonstrate your knowledge of CQC/CIW regulations and inspection processes in your application. This will show us that you’re not just a good fit for the role, but that you also understand the standards we uphold at Dimensions.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dimensions
✨Know Your Regulations
Familiarise yourself with CQC and CIW regulations before the interview. Being able to discuss these in detail will show your understanding of the quality assurance landscape and how it applies to the role.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to identify risks or improve processes in previous roles. This will demonstrate your ability to analyse information effectively, which is crucial for a Quality Assurance Reviewer.
✨Emphasise Collaboration
Think of instances where you've worked with diverse teams or stakeholders to drive improvements. Highlighting your collaborative approach will resonate well with the organisation's values and their focus on teamwork.
✨Be Ready to Discuss Real-Life Scenarios
Prepare to talk about specific situations where you had to conduct investigations or produce reports. Sharing clear, evidence-based examples will illustrate your experience and reliability in handling quality assurance tasks.