Support Worker

Overview

We\\\’re looking for an experienced Support Worker to join our specialist supported living home in Greenford, Ealing. Three gentlemen, aged between 25 and 50, each live in their own flat within one building. You\\\’ll work across all three homes and become a key worker for one individual, while still supporting each person as part of their dedicated team. All three men have autism, learning disabilities, mental health needs, and varying levels of communication. The home supports people who can display complex behaviours of distress. Because of this, the role requires someone confident, patient, and able to stay calm and solution-focused when needs change quickly. During the day, support is delivered on a 2:1 basis, meaning you always work as part of a team. You\\\’ll be promoting independence in daily living, encouraging personal care through gentle prompting, supporting meal preparation, administering medication, and following structured planners to ensure safe and consistent support. These gentlemen lead active, varied lives, enjoying hobbies such as swimming, theatre trips, coffee outings, motorway drives, visits to farms, seaside days out and summer trips to London Zoo. Shift patterns include: 07:15 to 14:45, 14:30 to 22:00, 07:00 to 22:00, Wake nights run from 22:00 to 07:30, and staff work alternate weekends.

Responsibilities

You are an experienced Support Worker who shares our values of Ambition, Courage, Integrity, Partnership and Respect. You\\\’re confident supporting people with autism, learning disabilities and behaviours of distress, and you understand the importance of empathy, consistency, and clear communication. You will have experience offering emotional support, promoting independence, and documenting information accurately. You\\\’re comfortable building relationships with families and professionals and you\\\’re able to adapt to changing needs while remaining calm and encouraging. You also bring basic IT literacy for e-learning and record keeping, along with the patience and problem-solving mindset needed to support people in a busy and rewarding environment. The wider team will offer coaching, guidance and continuous development to help you build your specialist skills.

Benefits

• A competitive payrate with uplift for overtime you chose to work.
• Flexible shift patterns to suit your needs.
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported \\\’Learn to Drive\\\’ scheme (up to 30 driving lessons, 1 theory/practical test – all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you\\\’ve earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us, An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy – Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.