At a Glance
- Tasks: Deliver top-notch customer service and manage housing responsibilities across various locations.
- Company: Join a leading social care organisation recognised for its commitment to employees.
- Benefits: Enjoy perks like salary advances, discounts, and a supportive work environment.
- Other info: Flexible hybrid role with opportunities for professional growth and support for disabled applicants.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: Experience in housing management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Duties include delivering high quality customer services to the people we support, carrying out scheme visits, and collating and evaluating quarterly and annual monitoring returns. Ensuring that all rent and service charge changes are implemented correctly each year and ensuring compliance with Management Agreements and Service Level Agreements.
Qualifications required are experience of housing management in supported housing, the ability to sustain professional relationships and communicate effectively with service users, their families/representatives, and external agencies using a wide range of interpersonal and written skills. The candidate should be able to present concepts or ideas to a range of audiences and have knowledge of welfare benefits, particularly Housing Benefits/Universal Credit.
This role will provide housing management advice and support to people at Dimensions properties, either where care and support is provided by another support provider or by Dimensions staff directly. The postholder will also be responsible for housing management in properties where Dimensions is managing agent for another Registered Provider or Charity. Responsibilities include monitoring the housing management responsibilities of the support provider in accordance with the management agreement or service level agreement. The areas of responsibility will be Sheffield, South Cumbria, Lincoln, East Yorkshire, Derby, and Stock on Trent. The successful candidate will need to live in one of these locations.
As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150. We now have British Sign Language (BSL) translated videos for all of our recruitment communications. As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
An essential car allowance is available, subject to achieving a minimum of 5,000 business miles per year.
Benefits include:
- Staff discount shopping scheme 'Rewarding Dimensions'
- Salary advance scheme where you can access up to 50% of the money you've earned before payday
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Regional Housing Advisor - Hybrid in Rotherham employer: Dimensions (UK) Ltd.
Dimensions is an exceptional employer, recognised for its commitment to creating a supportive and inclusive work environment, particularly for those in the social care sector. With a strong focus on employee growth and well-being, we offer a range of benefits including a salary advance scheme, staff discounts, and comprehensive health cover, all while fostering a culture that values diversity and professional development. Our accreditation as a Great Place to Work for six consecutive years highlights our dedication to providing meaningful and rewarding employment opportunities in locations such as Sheffield, South Cumbria, Lincoln, East Yorkshire, Derby, and Stoke-on-Trent.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Housing Advisor - Hybrid in Rotherham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to housing management. Think about how you can showcase your experience with customer service and compliance, as these are key in this role.
✨Tip Number 3
Don’t forget to research the company culture at Dimensions! Understanding their values and commitment to disabled applicants will help you align your answers during interviews and show you’re a great fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the housing sector.
We think you need these skills to ace Regional Housing Advisor - Hybrid in Rotherham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in housing management and customer service. We want to see how your skills align with the role of Regional Housing Advisor, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves interacting with service users and external agencies, it’s crucial to demonstrate your interpersonal and written communication skills. Use clear and concise language in your application to reflect your ability to present ideas effectively.
Highlight Your Knowledge of Benefits:Don’t forget to mention your understanding of welfare benefits, especially Housing Benefits and Universal Credit. This knowledge is key for the role, so make sure we know you’re well-versed in these areas!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dimensions (UK) Ltd.
✨Know Your Stuff
Make sure you brush up on your housing management knowledge, especially around supported housing and welfare benefits like Housing Benefits and Universal Credit. Being able to discuss these topics confidently will show that you're well-prepared and understand the role.
✨Showcase Your Communication Skills
Since this role involves interacting with service users, families, and external agencies, practice how you present ideas clearly. Think of examples from your past experiences where you've successfully communicated complex information to different audiences.
✨Demonstrate Your Customer Service Skills
Prepare to share specific instances where you've delivered high-quality customer service. Highlight how you’ve built professional relationships and resolved issues effectively, as this is crucial for the role.
✨Familiarise Yourself with the Company
Research Dimensions and their commitment to being a Disability Confident employer. Understanding their values and recent achievements, like being recognised as a Great Place to Work, will help you align your answers with what they stand for.
