Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to drive transformation and change in brokerage operations.
- Company: Be part of a global financial services leader focused on client satisfaction and innovation.
- Benefits: Enjoy hybrid working, a bonus, free gym access, parking, and a non-contributory pension.
- Why this job: Experience diverse projects and make a real impact in a dynamic environment.
- Qualifications: Ideal candidates have brokerage or customer service experience, with a passion for change.
- Other info: This role offers hands-on experience and opportunities for growth in a supportive team.
The predicted salary is between 48000 - 72000 £ per year.
We are working with a global financial services organisation that shares a commitment to making things better for clients and each other. They continually explore new technology and different ways of working to put their clients first.
A new opportunity has arisen within their Brokerage Operations Hub for a Senior Associate for their Transformation & Change Team. The particular team sits within the wider Change area and is responsible for the delivery of their Change agenda. They work closely with colleagues across Operations, Technology, Business Change, Product and Propositions to support initiatives including small and large projects, system upgrades, patches, fixes, and performing functional and regression testing.
This role covers a wide range of responsibilities including:
- Working within the project scrums for all relevant Technology, Intelligent Automation and Business Process Improvement projects
- The completion of testing
- SME input and feedback for your areas of responsibility inside and outside of the scrums
- Decision making with regards to the change
- Escalation and reporting to the Process Ownership layer and Senior Management
This challenging and hands-on role would suit an individual looking for a varied role, as no two days are the same while gaining experience across GPI&A Operations, PTSS and Technology.
Ideally, you will have experience within a Brokerage Operations or Customer Service background, ideally with Change experience. Although the client will consider experience if you are stronger in one skill set (brokerage and/or change) as you can be trained up on the other.
Additionally, you will be highly organised, IT literate, clear, possess concise communication skills, and have a willingness to train and embrace change.
The role offers hybrid working (2/3 days in office), together with a remuneration package that includes an end of contract bonus, onsite (free) gym, parking, and a non-contributory pension.
Further information is available on application.
Senior Associate - Brokerage Transformation & Change employer: Dimensions Specialist Recruitment Ltd
Contact Detail:
Dimensions Specialist Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate - Brokerage Transformation & Change
✨Tip Number 1
Familiarise yourself with the latest trends in brokerage operations and change management. Understanding current technologies and methodologies will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the financial services sector, especially those involved in brokerage operations and change initiatives. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've contributed to change initiatives in previous roles. Highlighting your hands-on experience with project scrums, testing, and process improvements will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by creating a structured approach to your job search. Keep track of your applications, follow-ups, and networking efforts to ensure you stay on top of opportunities and demonstrate your proactive nature.
We think you need these skills to ace Senior Associate - Brokerage Transformation & Change
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Associate position. Highlight key skills such as experience in Brokerage Operations, Change Management, and IT literacy that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience in Brokerage Operations or Customer Service. Emphasise any previous roles where you contributed to change initiatives or project management, showcasing your ability to adapt and embrace change.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific needs of the Transformation & Change Team. Use examples from your past experiences to demonstrate your problem-solving skills and your ability to work collaboratively across teams.
Highlight Communication Skills: Since clear and concise communication is crucial for this role, ensure your application reflects your communication style. Use straightforward language and structure your application logically to make it easy for the hiring team to follow your points.
How to prepare for a job interview at Dimensions Specialist Recruitment Ltd
✨Understand the Change Agenda
Familiarise yourself with the company's change agenda and how it impacts their operations. Be prepared to discuss how your previous experiences align with their goals for transformation and change.
✨Showcase Your Technical Skills
Since the role involves working with technology and automation, highlight your IT literacy and any relevant technical skills. Be ready to provide examples of how you've used technology to improve processes in past roles.
✨Demonstrate Organisational Skills
This position requires strong organisational abilities. Prepare to discuss how you manage multiple tasks and projects simultaneously, and provide specific examples of your time management strategies.
✨Communicate Clearly and Concisely
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics related to brokerage operations or change initiatives.
