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- Tasks: Support corporate services with admin tasks, travel bookings, and client experience management.
- Company: Join a leading global investment firm focused on innovation and teamwork.
- Benefits: Enjoy comprehensive benefits, educational initiatives, and a flexible hybrid work environment.
- Other info: Be part of a diverse team dedicated to improving investors' lives.
- Why this job: Make a real impact in a dynamic role while enhancing client experiences.
- Qualifications: Experience in client-facing or admin roles, strong organisation skills, and proficiency in Microsoft Office.
The predicted salary is between 40000 - 50000 £ per year.
The Corporate Services team is dedicated to customer service and hospitality by providing all employees and clients with exceptional overall experience from the moment they enter a Dimensional building. This position will provide support to the Corporate Services department through the day-to-day operation and management of the building, meeting and visitor management, and global collaboration.
The Senior Associate is responsible for ensuring the correct assistance to the business services duties such as FOH supervision and assisting the Business Services Manager on the running of the office. The Senior Associate role is particularly focused on administration tasks and duties including travel bookings, record keeping, policies and cost checks, floor layout, onboarding/offboarding and overall assistance to the Business Services Manager in all aspects of the corporate services offering.
Responsibilities- Successful monitoring and execution of all corporate essential business travel bookings for the EMEA Offices including management of travel policy and procedures.
- Supervising the FOH performance and the expected delivery of Reception & Switchboard standards in a professional and courteous manner, enhancing the client experience and setting standards for the reception and FOH team. Cover of the reception desk during holidays or absences.
- Successful supervision and implementation of all facility management resources, obligated support contracted services, good comprehension of Facility / Building Management services to renew and procure new support contracts if needed.
- Liaising with Events Manager & support the function of Client Services & Successful execution of events.
- Coordinate and correspond with Technology and visiting employees for desk placements, maintaining floorplans.
- Ensure excellent standards of communication between co-workers, peers, managers as required and to lead by example, ensuring any conflicts or disagreements are handled in a professional & timely manner. Cover roles and responsibilities of other member of business services team if/when required.
- Support with all Fire / Health & Safety processes provided to the community. To assist in all fire drills or health and safety tasks delegated by the business services manager. These roles include Disaster Recovery (DR) Business Continuity plan (BCP) fire drills and evacuations, first aid and wellness room policy, staff recording and monitoring.
- Liaise with global counterparts to ensure consistent and standard operating procedures.
- Work in alignment with and in full support of the “Attributes” set within Corporate Services, to foster and nurture a positive teamwork culture, to help and support all work colleagues and managers within the business.
- Previous experience in client facing or admin roles (FOH/Admin/PAs/ School professionals) and / or Hospitality experience (Hotels, Resorts, Events).
- High level organization and multi-tasking skills.
- Able to work under a reasonable amount of pressure whilst undertaking various admin tasks at the same time.
- To always present a smart professional appearance.
- Able to manage emails and reply within the appropriate timelines.
- Demonstrate a professional phone etiquette at all times.
- Proficient in Microsoft Office (Word, Excel, Outlook) with the ability to learn programs as needed.
Senior Associate, Business Services employer: Dimensional Fund Advisors
Contact Detail:
Dimensional Fund Advisors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate, Business Services
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Associate role and ask if they can refer you or share insights about their company.
✨Tip Number 2
Prepare for those interviews! Research the company culture and values, especially around customer service and hospitality. Be ready to showcase how your experience aligns with their mission and how you can enhance the client experience.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for admin roles and think about how you can demonstrate your organisational skills and ability to handle pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the team at Dimensional.
We think you need these skills to ace Senior Associate, Business Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Associate role. Highlight relevant experience in client-facing or admin roles, and showcase your organisational skills. We want to see how you can bring value to our Corporate Services team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. We love seeing enthusiasm and a personal touch, so let your personality come through!
Showcase Your Skills: Be sure to highlight your proficiency in Microsoft Office and any other relevant tools. Mention specific examples of how you've successfully managed multiple tasks under pressure. We appreciate candidates who can juggle responsibilities like a pro!
Apply Through Our Website: We encourage you to apply directly through our website for the best experience. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about us and the role!
How to prepare for a job interview at Dimensional Fund Advisors
✨Know the Company Inside Out
Before your interview, take some time to research Dimensional and its Corporate Services team. Understand their values, mission, and the specific role of a Senior Associate in enhancing client experiences. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Organisational Skills
Given the emphasis on high-level organisation and multitasking in this role, prepare examples from your past experiences that demonstrate these skills. Be ready to discuss how you've successfully managed multiple tasks or projects simultaneously, especially in client-facing or admin roles.
✨Practice Professional Communication
Since the role requires excellent communication skills, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with a friend or using online resources to refine your phone etiquette and email management skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to manage conflicts or ensure smooth operations under tight deadlines. Prepare concise stories that highlight your ability to lead by example and support your team.