At a Glance
- Tasks: Support corporate services with admin tasks, travel bookings, and client interactions.
- Company: Join a leading global investment firm focused on innovation and teamwork.
- Benefits: Enjoy comprehensive benefits, educational initiatives, and a flexible hybrid work model.
- Other info: Be part of a diverse team dedicated to improving investors' lives.
- Why this job: Make a real impact in a dynamic environment while enhancing client experiences.
- Qualifications: Experience in client-facing or admin roles, strong organisation skills, and proficiency in Microsoft Office.
The predicted salary is between 40000 - 50000 £ per year.
The Corporate Services team is dedicated to customer service and hospitality by providing all employees and clients with exceptional overall experience from the moment they enter a Dimensional building. This position will provide support to the Corporate Services department through the day-to-day operation and management of the building, meeting and visitor management, and global collaboration.
The Senior Associate is responsible for ensuring the correct assistance to the business services duties such as FOH supervision and assisting the Business Services Manager on the running of the office. The Senior Associate role is particularly focused on administration tasks and duties including travel bookings, record keeping, policies and cost checks, floor layout, onboarding/offboarding and overall assistance to the Business Services Manager in all aspects of the corporate services offering.
Responsibilities- Successful monitoring and execution of all corporate essential business travel bookings for the EMEA Offices including management of travel policy and procedures.
- Supervising the FOH performance and the expected delivery of Reception & Switchboard standards in a professional and courteous manner, enhancing the client experience and setting standards for the reception and FOH team. Cover of the reception desk during holidays or absences.
- Successful supervision and implementation of all facility management resources, obligated support contracted services, good comprehension of Facility / Building Management services to renew and procure new support contracts if needed.
- Liaising with Events Manager & support the function of Client Services & Successful execution of events.
- Coordinate and correspond with Technology and visiting employees for desk placements, maintaining floorplans.
- Ensure excellent standards of communication between co-workers, peers, managers as required and to lead by example, ensuring any conflicts or disagreements are handled in a professional & timely manner. Cover roles and responsibilities of other member of business services team if/when required.
- Support with all Fire / Health & Safety processes provided to the community. To assist in all fire drills or health and safety tasks delegated by the business services manager. These roles include Disaster Recovery (DR) Business Continuity plan (BCP) fire drills and evacuations, first aid and wellness room policy, staff recording and monitoring.
- Liaise with global counterparts to ensure consistent and standard operating procedures.
- Work in alignment with and in full support of the “Attributes” set within Corporate Services, to foster and nurture a positive teamwork culture, to help and support all work colleagues and managers within the business.
- Previous experience in client facing or admin roles (FOH/Admin/PAs/ School professionals) and / or Hospitality experience (Hotels, Resorts, Events).
- High level organization and multi-tasking skills.
- Able to work under a reasonable amount of pressure whilst undertaking various admin tasks at the same time.
- To always present a smart professional appearance.
- Able to manage emails and reply within the appropriate timelines.
- Demonstrate a professional phone etiquette at all times.
- Proficient in Microsoft Office (Word, Excel, Outlook) with the ability to learn programs as needed.
Senior Associate, Business Services in London employer: Dimensional Fund Advisors
Dimensional is an exceptional employer that prioritises employee well-being and professional growth, offering comprehensive benefits and a supportive work culture in the heart of London. With a focus on collaboration and flexibility, employees enjoy a hybrid work model that fosters teamwork while accommodating individual needs, making it an ideal environment for those seeking meaningful and rewarding careers in business services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Associate, Business Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Associate role and ask if they know anyone at Dimensional. A personal referral can really give you an edge!
✨Tip Number 2
Prepare for those interviews! Research Dimensional's culture and values, and think about how your experience aligns with their needs. Practise common interview questions and have some examples ready that showcase your skills in client-facing roles and administration.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role. Make sure you present yourself professionally, as it reflects your understanding of the corporate services environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Associate, Business Services in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Associate role. Highlight relevant experience in client-facing or admin roles, and don’t forget to showcase your organisational skills. We want to see how you can bring value to our Corporate Services team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this position and how your background aligns with our needs. We love seeing genuine enthusiasm for the role and our company culture.
Showcase Your Skills:Be sure to highlight your proficiency in Microsoft Office and any other relevant tools. Mention specific examples of how you've successfully managed multiple tasks under pressure, as this is key for the Senior Associate position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Dimensional Fund Advisors
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Associate role and its responsibilities. Familiarise yourself with the key tasks like managing travel bookings, supervising FOH performance, and liaising with global counterparts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Given the high level of organisation required for this role, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks under pressure. Highlight your ability to keep records, manage emails, and maintain a professional appearance, as these are crucial for the job.
✨Demonstrate Excellent Communication
Effective communication is key in this role, so practice articulating your thoughts clearly and professionally. Be ready to discuss how you've handled conflicts or disagreements in the past, and emphasise your phone etiquette and email management skills. This will show that you can maintain excellent standards of communication within the team.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the Senior Associate role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
