At a Glance
- Tasks: Ensure safety and provide excellent customer service in a vibrant environment.
- Company: Join a friendly team dedicated to creating a welcoming atmosphere.
- Benefits: Competitive pay, company pension scheme, and staff uniform provided.
- Other info: Flexible hours with shifts on Thursday, Friday, and Saturday nights.
- Why this job: Be part of something meaningful while gaining valuable experience in the security industry.
- Qualifications: SIA Door Supervisor licence and previous customer service experience required.
The predicted salary is between 15 - 15 £ per hour.
We’re building a reliable, friendly, and switched-on team to support QSR’ across Manchester. We’re currently looking for SIA Door Supervisors who want to be part of something more meaningful than just a shift. Whether you’re new to the industry or already experienced, you’ll receive the support you need to help create a safe, welcoming environment for customers and staff. If you want to join a team that takes pride in its work — we’d love to hear from you.
Responsibilities
- Providing excellent customer service
- Ensuring the safety of all customers and staff
- Managing queues effectively, ensuring a smooth flow of patrons entering and exiting
- Enforcing venue policies and maintaining order
- Dealing with incidents professionally and in line with briefed procedures and reporting
Requirements
- Valid Door Supervisor licence (essential)
- Previous customer service experience in a similar role (essential)
- Strong observational skills with the ability to remain calm under pressure
- Excellent verbal communication skills to interact effectively with guests and staff
- Ability to work flexible hours, including evenings and weekends as required
- 5 years of checkable employment or education history, with references
- Due to insurance restrictions, you must be over 18 years of age
- Must be able to independently commute to and from the venue location M1 5EJ
Shift Timings
23:00 - 04:00 Thur, Fri & Sat (subject to change with notice from the venue)
Benefits
- Company pension scheme
- Staff Uniform
If you are dedicated to maintaining safety while providing outstanding customer service, we encourage you to apply for this vital role within our team.
Job Types: 0 hours
Salary: Paid Weekly
A minimum hourly rate of £15.00 per hour (comprising a pay rate of £13.38 and indicative holiday pay of £1.62).
SIA Door Supervisor - Manchester employer: DIMA Group
Contact Detail:
DIMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor - Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the industry. A personal recommendation can go a long way in landing that SIA Door Supervisor role.
✨Tip Number 2
Be ready for an interview on the spot! When you apply through our website, keep your phone handy and be prepared to chat. Show off your customer service skills and let your personality shine!
✨Tip Number 3
Research the venues you’re applying to. Knowing their policies and how they operate will help you stand out during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Follow up after applying! A quick message expressing your enthusiasm can keep you on their radar. It shows you’re keen and ready to contribute to creating a safe and welcoming environment.
We think you need these skills to ace SIA Door Supervisor - Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express why you’re passionate about being an SIA Door Supervisor and how you can contribute to our friendly team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or security roles. We’re looking for candidates who can manage queues and ensure safety, so give us examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DIMA Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an SIA Door Supervisor. Familiarise yourself with the responsibilities like managing queues and enforcing venue policies. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since customer service is key in this role, think of examples from your past experiences where you provided excellent service or handled difficult situations. Be ready to share these stories during the interview to demonstrate your capability.
✨Stay Calm Under Pressure
The job requires strong observational skills and the ability to remain calm in stressful situations. Prepare to discuss how you've managed pressure in previous roles, as this will highlight your suitability for maintaining order and safety.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they handle incidents. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.