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- Tasks: Ensure safety and provide excellent customer service in a vibrant environment.
- Company: Join a friendly team dedicated to creating a welcoming atmosphere.
- Benefits: Competitive pay, company pension scheme, and staff uniform provided.
- Other info: Flexible hours with shifts mainly during evenings and weekends.
- Why this job: Be part of something meaningful while gaining valuable experience in the security industry.
- Qualifications: Must have a valid Door Supervisor licence and previous customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
We’re building a reliable, friendly, and switched-on team to support QSR’ across Canterbury. We’re currently looking for SIA Door Supervisors who want to be part of something more meaningful than just a shift. Whether you’re new to the industry or already experienced, you’ll receive the support you need to help create a safe, welcoming environment for customers and staff. If you want to join a team that takes pride in its work — we’d love to hear from you.
Responsibilities
- Providing excellent customer service
- Ensuring the safety of all customers and staff
- Managing queues effectively, ensuring a smooth flow of patrons entering and exiting
- Enforcing venue policies and maintaining order
- Dealing with incidents professionally and in line with briefed procedures and reporting
Requirements
- Valid Door Supervisor licence (essential)
- Previous customer service experience in a similar role (essential)
- Strong observational skills with the ability to remain calm under pressure
- Excellent verbal communication skills to interact effectively with guests and staff
- Ability to work flexible hours, including evenings and weekends as required
- 5 years of checkable employment or education history, with references
- Due to insurance restrictions, you must be over 18 years of age
- Must be able to independently commute to and from the venue location CT1 2SR
Shift Timing: 22:30 - 04:00 (subject to change with notice from the venue)
Benefits: Company pension scheme, Staff Uniform
If you are dedicated to maintaining safety while providing outstanding customer service, we encourage you to apply for this vital role within our team.
Job Types: 0 hours
Salary: A minimum hourly rate of £15.00 per hour (comprising a pay rate of £13.38 and indicative holiday pay of £1.62)
SIA Door Supervisor Canterbury employer: DIMA Group
Contact Detail:
DIMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor Canterbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the industry. A personal recommendation can go a long way in landing that SIA Door Supervisor role.
✨Tip Number 2
Be ready for the interview! Brush up on your customer service skills and be prepared to discuss how you’d handle various situations. Show us you can keep calm under pressure and maintain order — that’s what we’re looking for!
✨Tip Number 3
Dress the part! When you come in for an interview or meet potential employers, make sure you look professional. It shows you take the role seriously and are ready to represent our team with pride.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our friendly and reliable team.
We think you need these skills to ace SIA Door Supervisor Canterbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express why you’re passionate about being an SIA Door Supervisor and how you can contribute to our friendly team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or security roles. We’re looking for candidates who can manage queues and ensure safety, so give us examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DIMA Group
✨Know Your Stuff
Make sure you’re familiar with the role of an SIA Door Supervisor. Brush up on your knowledge about customer service, safety protocols, and venue policies. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Experience
If you’ve got previous experience in customer service or a similar role, be ready to share specific examples. Talk about how you handled difficult situations or ensured safety in past jobs. This will demonstrate your capability and readiness for the role.
✨Stay Calm and Collected
During the interview, it’s important to convey that you can remain calm under pressure. You might be asked situational questions about handling incidents. Use these opportunities to showcase your observational skills and how you would manage stressful situations effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how they handle busy nights. It shows you’re engaged and serious about being part of their team.