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- Tasks: Ensure safety and provide excellent customer service in a vibrant environment.
- Company: Join a friendly team dedicated to creating a welcoming atmosphere.
- Benefits: Competitive pay, company pension scheme, and staff uniform provided.
- Why this job: Be part of something meaningful while gaining valuable experience.
- Qualifications: SIA Door Supervisor licence and previous customer service experience required.
- Other info: Flexible hours with shifts mainly during evenings and weekends.
The predicted salary is between 30000 - 30000 £ per year.
We’re building a reliable, friendly, and switched‑on team to support QSR’ across Nottingham. We’re currently looking for SIA Door Supervisors who want to be part of something more meaningful than just a shift. Whether you’re new to the industry or already experienced, you’ll receive the support you need to help create a safe, welcoming environment for customers and staff. If you want to join a team that takes pride in its work — we’d love to hear from you.
Responsibilities:
- Providing excellent customer service
- Ensuring the safety of all customers and staff
- Managing queues effectively, ensuring a smooth flow of patrons entering and exiting
- Enforcing venue policies and maintaining order
- Dealing with incidents professionally and in line with briefed procedures and reporting
Requirements:
- Valid Door Supervisor licence (essential)
- Previous customer service experience in a similar role (essential)
- Strong observational skills with the ability to remain calm under pressure
- Excellent verbal communication skills to interact effectively with guests and staff
- Ability to work flexible hours, including evenings and weekends as required
- 5 years of checkable employment or education history, with references
- Due to insurance restrictions, you must be over 18 years of age
- Must be able to independently commute to and from the venue location NG1 3QN
Shift Timing: 22:30 - 04:00 (subject to change with notice from the venue)
Benefits:
- Company pension scheme
- Staff Uniform
If you are dedicated to maintaining safety while providing outstanding customer service, we encourage you to apply for this vital role within our team.
Salary: A minimum hourly rate of £14.50 per hour (comprising a pay rate of £12.94 and indicative holiday pay of £1.56. Holiday pay is indicative because it is accrued at 12.07% for every hour worked. If you work at a different rate the pay and holiday pay will change accordingly).
SIA Door Supervisor - Nottingham employer: DIMA Group
Contact Detail:
DIMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor - Nottingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the industry. A personal recommendation can go a long way in landing that SIA Door Supervisor role.
✨Tip Number 2
Show up in person! If you’re nearby, pop into venues where you’d like to work. Introduce yourself and express your interest in joining their team. It’s a great way to make a memorable first impression.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and safety. We want you to feel confident and ready to showcase your skills and experience when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace SIA Door Supervisor - Nottingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express why you’re passionate about being an SIA Door Supervisor and how you can contribute to our friendly team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or security roles. We love seeing how your past experiences can help create a safe and welcoming environment for our customers and staff.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to answer any questions in the job description directly and avoid unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DIMA Group
✨Know Your Stuff
Make sure you’re familiar with the role of an SIA Door Supervisor. Brush up on your knowledge about customer service, safety protocols, and venue policies. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Experience
If you’ve got previous experience in customer service or a similar role, be ready to share specific examples. Talk about how you handled difficult situations or ensured safety in past jobs. This will demonstrate your capability and readiness for the role.
✨Stay Calm Under Pressure
As a Door Supervisor, you’ll need to keep your cool in challenging situations. Prepare for questions that assess your ability to manage stress. Think of scenarios where you successfully maintained order or diffused a tense situation, and be ready to discuss them.
✨Ask Questions
Don’t forget that interviews are a two-way street! Prepare some thoughtful questions about the team culture, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.