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- Tasks: Ensure safety and security by managing entry and monitoring behaviour at the venue.
- Company: Join DIMA Group, a professional team dedicated to high service standards.
- Benefits: Earn £12.85 per hour plus holiday pay, with flexible part-time shifts.
- Other info: Enjoy a dynamic role with opportunities for personal growth and development.
- Why this job: Be a key player in creating a safe and welcoming environment for customers.
- Qualifications: Valid SIA Door Supervisor Licence and good communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
At DIMA Group, we take pride in delivering the highest standards of service by ensuring our team is well trained, professional, and consistently organised. Join our growing business and be part of a dedicated team that values expertise and commitment. We are seeking a vigilant and professional Door Supervisor to join our team.
Purpose of Role
To provide a safe and secure environment for customers, staff, and property by managing entry, monitoring behaviour, and responding to incidents in a professional and customer friendly manner.
Key Responsibilities
- Control entry to the venue, ensuring customers meet age and entry requirements
- Carry out ID checks in line with licensing and venue policy
- Monitor customer behaviour inside and outside the venue to maintain a safe welcoming atmosphere
- De-escalate situations using conflict management techniques
- Respond to incidents, including removing individuals where necessary, in accordance with the law and SIA guidelines
- Liaise with venue management and local authorities (police, licensing officers) as required
- Keep accurate incident and refusal records
- Conduct regular patrols of the venue and have a proactive approach to preventing issues within the venue
- Provide customer assistance, including giving directions to local amenities and or travel
- Ensure fire exits are kept clear and highlighted to the venue when not
Requirements
- Valid SIA Door Supervisor Licence
- Good communication and interpersonal skills
- Ability to remain calm under pressure
- Professional appearance and attitude
- Understanding of licensing laws and venue entry policies
- Experience in conflict management and customer service (preferred but not essential)
- 5-year checkable work and address history (BS7858)
Further Information
A minimum hourly rate of £14.40 per hour (comprising a pay rate of £12.85 and indicative holiday pay of £1.55). Holiday pay is indicative because it is accrued at 12.07% for every hour worked. If you work at a different rate the pay and holiday pay will change accordingly.
Job Type: Part‑time
Pay: £12.85 per hour
Language: English (essential)
Work Location: In person
Shift pattern: Friday 17:00 – 01:15, Saturday 17:00 – 01:15 – shift timings may change with notice from the venue.
SIA Door Supervisor in Motherwell employer: DIMA Group
Contact Detail:
DIMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor in Motherwell
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the security industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! We all know first impressions count, so get comfortable talking about your experience and how it relates to being a Door Supervisor. Role-play with a mate if you need to!
✨Tip Number 3
Stay updated on local laws and venue policies. Knowing your stuff will not only boost your confidence but also show potential employers that you're serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing enthusiastic candidates who are keen to join our team!
We think you need these skills to ace SIA Door Supervisor in Motherwell
Some tips for your application 🫡
Show Your Professional Side: When writing your application, make sure to highlight your professional experience and skills. We want to see how you can bring your expertise to our team, so don’t hold back on showcasing your qualifications!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Door Supervisor role. Remember, less is often more!
Tailor Your Application: Make sure to customise your application to match the job description. We’re looking for specific qualities like good communication skills and conflict management experience, so align your experiences with what we value.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re serious about joining our dedicated team!
How to prepare for a job interview at DIMA Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Door Supervisor. Familiarise yourself with licensing laws and venue entry policies, as well as conflict management techniques. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Dress to Impress
First impressions matter! Dress professionally and maintain a neat appearance for your interview. This not only reflects your understanding of the job's requirements but also shows respect for the interviewers and the company culture.
✨Practice Makes Perfect
Prepare for common interview questions related to customer service and conflict management. Think of examples from your past experiences where you've successfully handled difficult situations. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Show Your People Skills
As a Door Supervisor, communication is key. During the interview, demonstrate your interpersonal skills by engaging with the interviewers. Listen actively, maintain eye contact, and respond thoughtfully to their questions. This will showcase your ability to connect with others, which is crucial for the role.