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- Tasks: Ensure safety and provide excellent customer service in a vibrant venue.
- Company: Join a friendly team dedicated to creating a welcoming environment.
- Benefits: Earn £15.00 per hour, enjoy a company pension, and wear a stylish uniform.
- Other info: Flexible hours with shifts on Thursday, Friday, and Saturday nights.
- Why this job: Be part of something meaningful while gaining valuable experience in the hospitality industry.
- Qualifications: Must have a valid Door Supervisor licence and previous customer service experience.
The predicted salary is between 30000 - 30000 £ per year.
We’re building a reliable, friendly, and switched‑on team to support QSR’ across Manchester. We’re currently looking for SIA Door Supervisors who want to be part of something more meaningful than just a shift. Whether you’re new to the industry or already experienced, you’ll receive the support you need to help create a safe, welcoming environment for customers and staff. If you want to join a team that takes pride in its work — we’d love to hear from you.
Responsibilities:
- Providing excellent customer service
- Ensuring the safety of all customers and staff
- Managing queues effectively, ensuring a smooth flow of patrons entering and exiting
- Enforcing venue policies and maintaining order
- Dealing with incidents professionally and in line with briefed procedures and reporting
Requirements:
- Valid Door Supervisor licence (essential)
- Previous customer service experience in a similar role (essential)
- Strong observational skills with the ability to remain calm under pressure
- Excellent verbal communication skills to interact effectively with guests and staff
- Ability to work flexible hours, including evenings and weekends as required
- 5 years of checkable employment or education history, with references
- Must be over 18 years of age (due to insurance restrictions)
- Must be able to independently commute to and from the venue location M1 5EJ
Shift Timings: 23:00 - 04:00 Thur, Fri & Sat (subject to change with notice from the venue)
Benefits:
- Company pension scheme
- Staff Uniform
Job Details:
- Job type: 0 hours
- Salary: Paid Weekly – a minimum hourly rate of £15.00 per hour comprising a pay rate of £13.38 and indicative holiday pay of £1.62. Holiday pay is indicative because it is accrued at 12.07% for every hour worked. If you work at a different rate the pay and holiday pay will change accordingly.
SIA Door Supervisor - Manchester employer: DIMA Group
Contact Detail:
DIMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor - Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit venues in person, introduce yourself, and express your interest in working as an SIA Door Supervisor. A friendly face can leave a lasting impression!
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and safety. Show that you’re not just about enforcing rules but also about creating a welcoming environment for everyone.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to be part of our team in Manchester!
We think you need these skills to ace SIA Door Supervisor - Manchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express why you’re passionate about being an SIA Door Supervisor and how you can contribute to our friendly team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or security roles. We love seeing how your past experiences can help create a safe and welcoming environment for everyone at the venue.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to answer any questions directly and avoid unnecessary fluff. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at DIMA Group
✨Know Your Stuff
Make sure you’re familiar with the role of an SIA Door Supervisor. Brush up on your knowledge about customer service, safety protocols, and how to manage queues effectively. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Experience
If you’ve got previous experience in customer service or a similar role, be ready to share specific examples. Talk about situations where you had to remain calm under pressure or enforce policies. This will help demonstrate your suitability for the role.
✨Practice Your Communication Skills
As a Door Supervisor, excellent verbal communication is key. Practice how you would interact with guests and staff during the interview. You might even want to role-play some scenarios to get comfortable with handling different types of interactions.
✨Be Flexible and Reliable
Since the shifts can vary, emphasise your flexibility and reliability during the interview. Let them know you’re willing to work evenings and weekends, and that you can commute to the venue without any issues. This shows you’re committed and ready to jump in when needed.