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- Tasks: Ensure safety and provide excellent customer service in a vibrant environment.
- Company: Join a friendly team dedicated to creating a welcoming atmosphere.
- Benefits: Earn £14.50 per hour, enjoy a company pension, and wear a stylish uniform.
- Why this job: Be part of something meaningful while gaining valuable experience in the security industry.
- Qualifications: Must have a valid Door Supervisor licence and previous customer service experience.
- Other info: Flexible hours with shifts mainly during evenings and weekends.
The predicted salary is between 30000 - 30000 £ per year.
We’re building a reliable, friendly, and switched‑on team to support QSR’ across Canterbury. We’re currently looking for SIA Door Supervisors who want to be part of something more meaningful than just a shift. Whether you’re new to the industry or already experienced, you’ll receive the support you need to help create a safe, welcoming environment for customers and staff. If you want to join a team that takes pride in its work — we’d love to hear from you.
Responsibilities
- Providing excellent customer service
- Ensuring the safety of all customers and staff
- Managing queues effectively, ensuring a smooth flow of patrons entering and exiting
- Enforcing venue policies and maintaining order
- Dealing with incidents professionally and in line with briefed procedures and reporting
Requirements
- Valid Door Supervisor licence (essential)
- Previous customer service experience in a similar role (essential)
- Strong observational skills with the ability to remain calm under pressure
- Excellent verbal communication skills to interact effectively with guests and staff
- Ability to work flexible hours, including evenings and weekends as required
- 5 years of checkable employment or education history, with references
- Due to insurance restrictions, you must be over 18 years of age
- Must be able to independently commute to and from the venue location CT1 2SR
Shift Timing: 22:30 - 04:00 (subject to change with notice from the venue)
Benefits
- Company pension scheme
- Staff Uniform
Job Types: 0 hours
Salary: A minimum hourly rate of £14.50 per hour (comprising a pay rate of £12.94 and indicative holiday pay of £1.56. Holiday pay is indicative because it is accrued at 12.07% for every hour worked. If you work at a different rate the pay and holiday pay will change accordingly)
If you are dedicated to maintaining safety while providing outstanding customer service, we encourage you to apply for this vital role within our team.
SIA Door Supervisor Canterbury employer: DIMA Group
Contact Detail:
DIMA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor Canterbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the industry. A personal recommendation can go a long way in landing that SIA Door Supervisor role.
✨Tip Number 2
Be ready for the interview! Brush up on your customer service skills and think of examples where you've handled tough situations. Show us you can keep calm under pressure — it’s key for this job!
✨Tip Number 3
Dress the part when you go for interviews. First impressions matter, so make sure you look professional and approachable. It shows you take the role seriously and are ready to represent our team well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our team there.
We think you need these skills to ace SIA Door Supervisor Canterbury
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you’ve made a positive impact in past roles, as this is key for creating a welcoming environment.
Be Clear About Your Availability: Since the role requires flexible hours, including evenings and weekends, let us know your availability upfront. This helps us understand how you can fit into our team’s schedule.
Highlight Your Observational Skills: As an SIA Door Supervisor, being observant is crucial. Share examples of how you've stayed calm under pressure and managed situations effectively in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at DIMA Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an SIA Door Supervisor. Familiarise yourself with the responsibilities like managing queues and enforcing venue policies. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since excellent customer service is key in this role, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations while keeping a friendly demeanour.
✨Stay Calm Under Pressure
The interviewers will likely ask about how you manage stress or conflict. Prepare specific scenarios where you remained calm and effectively dealt with challenging situations. This will demonstrate your strong observational skills and ability to maintain order.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or how they support new staff. This shows your enthusiasm for being part of their team and helps you gauge if it’s the right fit for you.