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For Companies At a Glance
- Tasks: Support HR operations and manage data while engaging with employees and managers.
- Company: Diligenta, a leading Life and Pensions Administration Service provider.
- Benefits: 31 days holiday, bonuses, development opportunities, and wellbeing support.
- Why this job: Kickstart your HR career in a supportive and collaborative environment.
- Qualifications: Strong HR admin skills and proficiency in Microsoft Office required.
- Other info: Join a dynamic team with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. We drive a culture that is founded on positive change and development.
Summary of the role
An excellent opportunity has come available for a People Support Administrator to join the People Function at Diligenta. This role plays a key part in ensuring smooth day‑to‑day HR operations, providing administrative support across core processes and key business areas. You’ll support the delivery of the people plan through accurate data management, effective coordination, and hands‑on involvement in HR activities. It’s a fantastic position for someone looking to develop a career in HR, offering exposure to systems, data, employee relations, and wider people projects within a supportive and collaborative team.
Benefits
- 31 days including Bank Holidays.
- Eligibility for an annual discretionary bonus scheme.
- Personal and career development opportunities to progress your aspirations within the company.
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
- Cycle to Work Scheme & Interest free Season Ticket loans.
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
- A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave.
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection.
What you’ll be doing
- Support and educate managers and staff on self‑service HR tools and processes.
- Guide employees to appropriate policy and process information.
- Maintain accurate data across HR systems and MI reports.
- Manage approvals via italent in line with HR processes.
- Act as a contact for HR queries, escalating when required.
- Analyse and report on people data to track progress and support decisions.
- Assist in delivering local engagement initiatives and corporate programmes.
- Support presentations, people projects, and internal updates.
What we’re looking for
- Strong HR administrative capability with experience handling a range of people processes and HR queries.
- Highly proficient in Microsoft Office (Excel, Word, PowerPoint) with excellent attention to detail and strong organisational skills.
- Clear, confident communicator with strong interpersonal skills, able to support and work effectively with employees and managers.
- Able to work independently while contributing positively to a collaborative HR team environment.
- Comfortable working with HR data, producing reports, and supporting decision‑making through accurate analysis.
- CIPD qualification (or working towards) or a relevant HR/Business degree is desirable.
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!
People Support Administrator - Edinburgh or Stirling employer: Diligenta
Contact Detail:
Diligenta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Support Administrator - Edinburgh or Stirling
✨Tip Number 1
Network like a pro! Reach out to current employees at Diligenta on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the People Support Administrator role.
✨Tip Number 2
Prepare for the interview by researching Diligenta's culture and values. Think about how your skills align with their mission of transforming client operations and providing top-notch customer service.
✨Tip Number 3
Practice common HR interview questions and scenarios. Be ready to discuss your experience with HR processes, data management, and how you can contribute to a collaborative team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our innovative team at Diligenta.
We think you need these skills to ace People Support Administrator - Edinburgh or Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Support Administrator role. Highlight your HR experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background aligns with our vision at Diligenta. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Skills: Don’t forget to showcase your Microsoft Office proficiency and organisational skills in your application. We love candidates who can handle data and produce reports, so make sure to mention any relevant experiences!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Diligenta
✨Know Your HR Basics
Make sure you brush up on key HR concepts and processes. Familiarise yourself with common HR queries and how to handle them, as well as the tools mentioned in the job description. This will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Data Skills
Since the role involves managing HR data and producing reports, be prepared to discuss your experience with Microsoft Office, especially Excel. Bring examples of how you've used data to support decision-making in previous roles, as this will highlight your analytical skills.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. You’ll need to demonstrate strong interpersonal skills, so think about how you can convey your ideas effectively. Consider role-playing with a friend to get comfortable with common interview questions.
✨Emphasise Team Collaboration
Diligenta values a collaborative team environment, so be ready to share examples of how you've worked well in teams. Highlight any experiences where you supported colleagues or contributed to group projects, as this will align with their culture of positive change and development.
