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- Tasks: Coordinate and deliver volume recruitment for the Standard Life account, ensuring a smooth hiring experience.
- Company: Diligenta, a leading Life and Pensions Administration Service provider focused on customer service.
- Benefits: 33 days holiday, annual bonus, personal development, and wellbeing programmes.
- Why this job: Join a dynamic team and make a real impact in recruitment while developing your career.
- Qualifications: Experience in volume recruitment and strong communication skills are essential.
- Other info: Supportive environment with opportunities for growth and a focus on positive change.
The predicted salary is between 36000 - 60000 £ per year.
About This Role
Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. We drive a culture that is founded on positive change and development.
Summary of the role: An exciting opportunity has arisen for a Recruitment Partner to join the Operations function at Diligenta. In this role, you’ll coordinate and deliver volume recruitment for the Standard Life account, ensuring all activity is managed and cascaded in line with corporate processes and expectations. You’ll build strong internal and external relationships, support account-wide recruitment projects, and develop hiring managers while ensuring full compliance across recruitment, vetting, and onboarding. You’ll act as the main point of contact for the account, working proactively with RPO partners and stakeholders to ensure a smooth and effective hiring experience for candidates and new starters. This position is ideal for someone with volume recruitment experience who thrives in a fast-paced, dynamic environment.
Benefits:
- 33 days’ holiday including Bank Holidays, plus your birthday off.
- Eligibility for an annual discretionary bonus scheme.
- Personal and career development opportunities to progress your aspirations within the company.
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
- Cycle to Work Scheme & Interest free Season Ticket loans.
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
- A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave.
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection.
What you’ll be doing:
- Act as the main point of contact for all recruitment and vetting queries, coordinating activity with hiring managers and ensuring a smooth candidate and new-starter experience.
- Produce and share accurate MI to keep stakeholders informed of progress, compliance and any issues requiring escalation.
- Use data and reporting to identify recruitment, vetting and onboarding challenges, recommending solutions and improvements to processes and attraction strategies.
- Champion an excellent candidate journey by coaching hiring managers and agencies where needed, ensuring best-practice system use and consistent standards.
- Support or lead local recruitment activity, including recruitment fairs, open days and promotional initiatives, while driving continuous improvement across the recruitment lifecycle.
- Contribute to employer brand and D&I initiatives, maintain recruitment toolkits, and support an SLA-driven, compliant approach to all recruitment and onboarding activity.
What we’re looking for:
- Strong experience in volume recruitment, vetting and onboarding, with a good understanding of end-to-end recruitment processes and a desire to develop further through relevant accreditation.
- Proven background as a subject matter expert in recruitment operations, able to identify process gaps and drive improvements that enhance efficiency and compliance.
- Excellent communication and relationship-building skills, able to engage, advise and influence stakeholders at all levels, and clearly explain complex issues when needed.
- Strong analytical ability with confidence in interpreting data, producing MI, spotting trends and making evidence-based recommendations while meeting SLAs and KPIs.
- A proactive, empathetic and organised approach, able to manage multiple priorities, handle confidential information, and stay calm under pressure while influencing senior stakeholders effectively.
- Credible and relatable, with strong people skills and the ability to build trust, understand emotional cues and support others to achieve fair, realistic outcomes.
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!
We know attending an interview can be daunting, especially if you've not attended one for a while. We want to support you to succeed and hope you find this useful to help prepare. This is a great opportunity to showcase your skills and experiences.
Recruitment Partner employer: Diligenta
Contact Detail:
Diligenta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Partner
✨Tip Number 1
Get to know the company inside out! Research Diligenta's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in volume recruitment and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Recruitment Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Recruitment Partner role. Highlight your volume recruitment experience and how it aligns with Diligenta's mission to transform client operations.
Showcase Your Skills: Use specific examples to demonstrate your strong communication and relationship-building skills. We want to see how you've engaged with stakeholders and improved recruitment processes in your previous roles.
Be Data-Driven: Since this role involves using data to identify challenges, mention any experience you have with analytics. Show us how you've used data to make evidence-based recommendations in your past recruitment efforts.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
How to prepare for a job interview at Diligenta
✨Know the Company Inside Out
Before your interview, take some time to research Diligenta thoroughly. Understand their vision, values, and the specifics of the role you're applying for. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Volume Recruitment Scenarios
Since the role focuses on volume recruitment, think about your past experiences in similar situations. Be ready to discuss specific challenges you've faced and how you overcame them. Use data and examples to illustrate your points, as this will demonstrate your analytical skills.
✨Build Rapport with Interviewers
Strong communication and relationship-building skills are key for this role. Practice engaging with your interviewers by asking insightful questions and actively listening to their responses. This will help you establish a connection and show that you can influence stakeholders effectively.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've identified process gaps in previous roles and the improvements you've implemented. Highlight your ability to use data to spot trends and make evidence-based recommendations, as this aligns perfectly with what Diligenta is looking for.