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- Tasks: Lead a team of analysts in financial reconciliations and ensure compliance with regulations.
- Company: Diligenta is a leading Life and Pensions Administration Service provider focused on customer service and positive change.
- Benefits: Enjoy 33 days off, bonuses, personal development, and a wellbeing programme.
- Why this job: Join a supportive culture that values growth and offers opportunities for career advancement.
- Qualifications: 4+ years in financial services with strong analytical skills and knowledge of reconciliations.
- Other info: Leadership training provided to help you excel in your role.
The predicted salary is between 37371 - 46714 £ per year.
Salary: From £37,371-£46,714 per year
Overview
Diligenta\’s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients\’ operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
We’re looking for a Reconciliations Team Leader to join the Finance Operations function, ensuring the accuracy and integrity of financial records across our Life & Pensions portfolio. You’ll lead a team of five analysts, overseeing daily reconciliations, discrepancy resolution, and month-end processes, while maintaining strong controls and compliance with regulatory standards.
Please note, as this is a people leadership role the successful applicant will be supported to succeed in their new role through enrolment in the appropriate level of our Diligenta Leadership Step Pathway (subject to eligibility criteria), designed to drive quality and consistency across the organisation.
Benefits
- 33 days including Bank Holidays.
- Eligibility for an annual discretionary bonus scheme.
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
- Cycle to Work Scheme & Interest free Season Ticket loans.
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
- A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave.
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance (\”Death in Service\”) & Group Income Protection.
- Apply to find out about our other benefits.
What you’ll be doing
- Lead and manage a team of 5 Reconciliation Analysts/Senior Analysts working on BaNCS.
- Plan team capacity and allocate tasks to meet SLAs and control timelines.
- Act as the escalation point for complex reconciliation issues, ensuring timely resolution.
- Oversee completion of daily, weekly, and monthly control activities and reports.
- Conduct quality checks and provide feedback to maintain accuracy and compliance.
- Develop team capability with structured training plans and accurate procedural documentation.
- Support audit readiness and ensure effective action plans are implemented where needed.
- Contribute to process improvement initiatives, driving efficiency and best practice.
- Demonstrate a strong understanding of reconciliation processes, including attestations to the ledger.
What we’re looking for
- Strong analytical thinking with advanced MS Excel skills.
- Confident communicator, comfortable dealing with senior stakeholders.
- High attention to detail and sound decision-making under pressure.
- Strong understanding of finance operations and Life & Pensions processes.
- 4+ years’ experience in financial services.
- Solid knowledge of reconciliations and ledger-related controls; BaNCS experience is advantageous.
- Understanding of financial regulations and control standards.
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!
Apply for this role
Do you hold valid Right to Work in the UK?
- Yes
- No
Do you have any convictions or conditional cautions which are currently unspent under the Rehabilitation of Offenders Act 1974 (including traffic offences)?
- Yes
- No
Are you or have you been the subject of any Voluntary Arrangements (IVAs), County Court Judgments (CCJs), Bankruptcy, or any other formal credit related proceedings which have or have not been satisfied?
- Yes
- No
Have you been referred for this position by Diligenta Employee?
- Yes
- No
Have you previously worked for Tata Consultancy Services (TCS)?
- Yes
- No
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Reconciliations Team Leader Life & Pensions employer: Diligenta
Contact Detail:
Diligenta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reconciliations Team Leader Life & Pensions
✨Tip Number 1
Familiarise yourself with the specific reconciliation processes used in Life & Pensions. Understanding the nuances of these processes will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your MS Excel skills, particularly advanced functions and data analysis tools. Being able to showcase your proficiency in Excel can set you apart, especially since it's a key requirement for this position.
✨Tip Number 3
Prepare to discuss your leadership experience in detail. Since this role involves managing a team, think of examples where you've successfully led a group, resolved conflicts, or improved team performance.
✨Tip Number 4
Research Diligenta's culture and values. Understanding their focus on customer service and positive change will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Reconciliations Team Leader Life & Pensions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services, particularly in reconciliations and team leadership. Use specific examples that demonstrate your analytical skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Life & Pensions sector and your leadership style. Mention how your previous experiences align with Diligenta's vision and values.
Highlight Relevant Skills: Emphasise your advanced MS Excel skills and any experience with BaNCS. Discuss your ability to manage teams and resolve complex reconciliation issues, as these are key aspects of the role.
Showcase Continuous Improvement: Include examples of how you've contributed to process improvements in past roles. Diligenta values innovation, so demonstrating your proactive approach to enhancing efficiency will make your application stand out.
How to prepare for a job interview at Diligenta
✨Showcase Your Leadership Skills
As a Reconciliations Team Leader, you'll be managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any training or development initiatives you've implemented.
✨Demonstrate Your Analytical Expertise
Given the role's focus on financial records and reconciliations, it's crucial to showcase your analytical skills. Prepare to discuss specific instances where your analytical thinking has resolved complex issues or improved processes.
✨Familiarise Yourself with Regulatory Standards
Understanding financial regulations is key for this position. Brush up on relevant regulations and be ready to explain how you ensure compliance in your previous roles. This will show your commitment to maintaining high standards.
✨Prepare Questions for Senior Stakeholders
Since the role involves dealing with senior stakeholders, prepare insightful questions that demonstrate your understanding of the business and its challenges. This will not only show your interest but also your strategic thinking capabilities.
