At a Glance
- Tasks: Support senior leaders with diary management, travel arrangements, and high-quality document preparation.
- Company: Join Diligenta, a leading Life and Pensions Administration Service provider.
- Benefits: Enjoy 31 days off, bonuses, and personal development opportunities.
- Other info: Access to wellness programmes and a contributory pension scheme.
- Why this job: Be the backbone of operations and make a real difference in a dynamic environment.
- Qualifications: Experience in a corporate setting, strong computer skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
About This Role
Who are Diligenta? Diligenta’s vision is to be acknowledged as a best‑in‑class platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients’ operations.
Summary of the role
We currently have a vacancy for a Personal Assistant in the operations department in Peterborough. This role involves providing PA, secretarial, and administrative support to one or two functional Heads on a day‑to‑day basis to ensure that all relevant activity is completed efficiently.
What you’ll be doing
- Organising and maintaining diary and inbox management, identifying and highlighting deadlines and priority activities.
- Organising travel, accommodation and room bookings, supporting the functional Head in personal expenses management.
- Producing accurate and timely documents, briefing papers, reports and presentations of a high level of quality and presentation.
- Producing, analysing and presenting management information as required for the functional Head.
- Overseeing and supporting the quality of any necessary Vacancy and Change forms for the functional Head and their direct reports.
- Organising and attending meetings, conference calls and video conferences, ensuring the functional Head is well prepared and taking meeting action points.
- Delegated decision‑making authority from the functional Head to ensure day‑to‑day delivery and support is maintained.
- Providing cover and support for other PAs in Operations during holidays and sickness periods.
What we’re looking for
- Previous experience working in a corporate office environment, ideally in a PA/secretarial role.
- High level of computer literacy, including MS Office (Excel, Word, Outlook, PowerPoint).
- High levels of integrity, trust, accuracy and attention to detail.
- Excellent interpersonal, written and verbal communication skills, telephone etiquette.
- Strong networking, organisational, planning, prioritising and time‑management skills.
- Ability to work autonomously, well under pressure and adapt to varying work environments.
- Knowledge of MS Access and Project would be advantageous.
- Good level of general education in appropriate subjects is preferred.
Benefits
- 31 days including Bank Holidays.
- Eligibility for an annual discretionary bonus scheme.
- Personal and career development opportunities within the company and our parent company, Tata Consultancy Services.
- Access to Perks at Work discount platform.
- Cycle to Work Scheme & interest‑free Season Ticket loans.
- Companywide Wellbeing programme, including Employee Assistance Programme.
- Comprehensive Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave.
- Contributory pension scheme with pension match up to 6%, Group Life Assurance and Group Income Protection.
Personal Assistant in Peterborough employer: Diligenta
Diligenta is an exceptional employer, offering a supportive work culture in Peterborough that prioritises employee wellbeing and development. With comprehensive benefits including a generous holiday allowance, access to a discount platform, and a commitment to personal and career growth, Diligenta fosters an environment where employees can thrive and make a meaningful impact in the Life and Pensions Administration sector.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Assistant in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Diligenta on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common PA scenarios. Think about how you’d handle diary management or travel bookings. We want to show that we can think on our feet and handle pressure with ease!
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look sharp and professional. It shows we’re serious about the role and respect the company’s standards.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. Let’s express our appreciation for the opportunity and reiterate our enthusiasm for the role!
We think you need these skills to ace Personal Assistant in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Personal Assistant role. Highlight your previous experience in a corporate office environment and showcase your skills in diary management, document production, and communication. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed priorities and supported senior staff in the past. We love a good story that shows your skills in action!
Show Off Your Tech Skills:Since the role requires high computer literacy, make sure to mention your proficiency in MS Office and any other relevant software. If you have experience with MS Access or Project, don’t forget to include that too! We’re looking for someone who can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at Diligenta!
How to prepare for a job interview at Diligenta
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Personal Assistant role and its responsibilities. Familiarise yourself with diary management, travel arrangements, and document preparation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Tech Skills
Since a high level of computer literacy is essential, be prepared to discuss your experience with MS Office and any other relevant software. Bring examples of how you've used these tools in previous roles to improve efficiency or organisation. If you have experience with MS Access or Project, don’t forget to mention that too!
✨Demonstrate Your Communication Skills
As a Personal Assistant, excellent communication is key. During the interview, practice clear and concise responses. You might even want to prepare a few examples of how you've effectively communicated in past roles, whether through written reports or verbal presentations.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving and decision-making skills. Think about situations where you've had to manage competing priorities or handle unexpected changes. Prepare to explain your thought process and how you ensured everything ran smoothly.
