Diligenta is seeking a Customer Service Representative in Edinburgh to support customers by handling calls about life assurance, savings, investments and pensions, ensuring smooth policy processing. Comprehensive training is provided, so prior financial services experience isn’t essential.
Join a people- and technology-driven team that values service excellence. The role offers a Real Living Wage employer status, no weekend or evening work, generous annual leave, discretionary bonus eligibility,
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Customer Experience Specialist – Financial Services employer: Diligenta
Diligenta in Edinburgh is an excellent employer, offering a supportive workplace culture that prioritises employee development and well-being. With comprehensive training and a competitive salary, employees can thrive in a dynamic environment focused on both people and technology, making it a rewarding place to build a career in customer service.
