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For Companies At a Glance
- Tasks: Join our Cash Management Team to process transactions and ensure accuracy in financial operations.
- Company: Diligenta is a leading Life and Pensions Administration Service provider focused on customer service and positive change.
- Benefits: Enjoy 31 days off, bonuses, development opportunities, and wellbeing programmes.
- Why this job: Be part of a supportive culture that values growth and offers a chance to make an impact.
- Qualifications: Advanced MS Excel skills, attention to detail, and experience in payments processing are essential.
- Other info: Work from Bristol or Reading and enjoy perks like a Cycle to Work Scheme.
About Diligenta
Diligenta\’s vision is to be acknowledged as a Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients\’ operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
Cash Management Technician
Salary: From £24,941-£36,000 per year
This role is within the Cash Management Team for the Life and Pensions business, responsible for processing all money in and money out transactions within agreed SLAs and in line with regulatory and Client requirements, ensuring accuracy and timeliness.
The position can be based in Bristol or Reading.
What you\’ll be doing
- Key all incoming monies into BaNCS within agreed SLAs and in line with regulatory and Client requirements.
- Process all outgoing manual payments (CHAPS & Foreign Transfers) with accuracy, ensuring proper sign-off.
- Ensure automated payments are approved with correct dates and information matching system reports.
- Perform daily bank reconciliations to ensure accuracy and control, within SLAs and standards.
- Identify, investigate, and resolve failed and rejected payments, bounced and out-of-date cheques, stopped and reissued cheques, and perform payment tracing.
- Provide payment or receipt-related reports to customers/clients within agreed timescales.
- Prepare and input manual journals as needed.
- Complete adhoc administrative tasks to a high standard within timescales.
- Ensure all activities adhere to Consumer Duty regulations.
What we\’re looking for
- Advanced skills in MS Excel and Word.
- High accuracy and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Team player and independent worker.
- Experience in a payments processing role within a company.
- Formal qualifications in financial services regulations (preferred).
- Knowledge of financial services processes and regulations, especially Life & Pension.
- Understanding of UK and Ireland finance and accounting principles.
- Experience in a payments or finance role within Financial Services.
Benefits
- 31 days including Bank Holidays
- Annual discretionary bonus scheme
- Development opportunities within the company and Tata Consultancy Services
- Access to Perks at Work discount platform
- Cycle to Work Scheme & Interest-free Season Ticket loans
- Wellbeing programmes including Employee Assistance Programme
- Special policies such as Carer’s Leave, Foster Leave, Retirement Leave
- Company pension scheme (contributions up to 6%), Group Life Assurance, Income Protection
Application Process
To apply, please answer the following:
- Do you have valid Right to Work in the UK? Yes/No
- Any unspent convictions or cautions? Yes/No
- Subject to any Voluntary Arrangements or credit proceedings? Yes/No
- Referred by a Diligenta Employee? Yes/No
- Previously worked for Tata Consultancy Services? Yes/No
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Cash Management Technician employer: Diligenta
Contact Detail:
Diligenta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Management Technician
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, particularly BaNCS. Having a solid understanding of how to navigate and utilise this platform will give you a significant edge during the interview process.
✨Tip Number 2
Brush up on your knowledge of financial services regulations, especially those related to Life and Pensions. Being able to discuss these regulations confidently will demonstrate your commitment to compliance and your suitability for the role.
✨Tip Number 3
Prepare examples from your past experience that showcase your attention to detail and ability to work under pressure. Be ready to discuss specific situations where you successfully managed tight deadlines or resolved payment issues.
✨Tip Number 4
Network with current or former employees of Diligenta or Tata Consultancy Services. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Cash Management Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cash management or payments processing. Emphasise your skills in MS Excel and Word, as well as your attention to detail and ability to meet deadlines.
Address the Application Questions: Carefully answer the application questions regarding your Right to Work in the UK, any unspent convictions, and previous employment with Tata Consultancy Services. Be honest and concise in your responses.
Highlight Relevant Qualifications: If you have formal qualifications in financial services regulations or knowledge of Life & Pension processes, make sure to mention these in your CV or cover letter. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, double-check your CV and answers for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Cash Management Technician.
How to prepare for a job interview at Diligenta
✨Showcase Your Attention to Detail
As a Cash Management Technician, accuracy is key. Be prepared to discuss specific examples from your past roles where your attention to detail made a significant impact on your work, especially in processing transactions or handling financial data.
✨Demonstrate Your Excel Skills
Since advanced skills in MS Excel are crucial for this role, be ready to talk about your experience with Excel. Mention any specific functions or tools you’ve used, such as pivot tables or VLOOKUP, and how they helped you in previous positions.
✨Prepare for Regulatory Questions
Understanding financial services regulations is important for this position. Brush up on relevant regulations, particularly those related to Life & Pensions, and be ready to explain how you have adhered to these in your previous roles.
✨Exhibit Strong Communication Skills
This role requires strong communication and interpersonal skills. Think of examples where you effectively communicated complex information to clients or team members, and be prepared to discuss how you handle pressure and deadlines while maintaining clear communication.